Information technology has changed the world of work in almost all areas. Besides the many innovations and efficiencies brought about by the development of IT, the requirements of those responsible for the provision and control of their systems, applications and information has grown. 

synetics has supported companies in this task, since its establishment in 1996. The CMDB and documentation solution i-doit reflects today’s knowledge and experience from many years of practical and conceptual work in ITSM software (IT Service Management). It brings about the following expression, which is the origin and motivation of our actions:

Requirements and needs are seen from the perspective of the person concerned, to enable them to respond optimally to these conditions.

What is the goal we strive for, our vision:

Professional, manageable and affordable ITSM solutions for everyone.

The contribution we make, our mission:

Our company developed the IT documentation and CMDB software, i-doit. We have set ourselves the goal to offer the world's best documentary and CMDB software.

In addition, we believe in and promote the use of free, open source software, particularly in the area of IT service management. Today, in this area, there are many professional but specialized applications, for which i-doit provides the necessary overall view.

And that brings us closer to the ultimate goal: the wide public availability of comprehensive ITSM solutions. Something that we call Smart ITSM.

What is the culture we live, our values:

synetics is an owner-managed company and is committed to its responsibility to employees and partners. Our actions are determined by sustainability, fairness and the pursuit of optimum performance. Our aim is to harmonize economic, environmental and social factors. To lay the foundation for sustainable, future-proof and successful business development. And from the belief of the founders.

synetics, january 2011