Klaus Wockenfoth

Validation of data and inputs

Validation of data and inputs

A CMDB should link information and keep it centrally available for departments and employees. When recording assets, a previously defined quality should of course be achieved and maintained. Ideally, these are documented in the so-called Configuration Management Plan...

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Successful IT using ITIL baselines

Successful IT using ITIL baselines

The "Baseline" concept is firmly anchored in the IT Infrastructure Library (ITIL). It is not self-explanatory. And trying to make the term more understandable with "measurement basis" does not lead anywhere either. Instead, this is why we look at the concept of ITIL...

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