Most companies struggle with documentation. It’s true, I didn’t make it up, you can check it here. Doesn’t matter if it is the IT hardware location, software expiry date, service contracts or even HR contracts, software licenses or building access information. Usually the solutions available tend to only support one or another need, and the ones that include more functionality are often bulky and very expensive.
I eventually found i-doit, a simple, yet powerful software created by synetics GmbH. This software not only provides a low investment solution for the above mentioned needs, but for those smaller businesses like us that are the majority of this world they provide an open source version.
In this brief article I will share with you four tips on how we at IT SQUARE used and keep using to this day i-doit to solve our company documentation needs. Please be mindful that some might be from the paid version of i-doit, named i-doit Pro.
1. Be mindful of what you really need documented
But we need to take care not to include too much information in our i-doit installation, as this will backfire.
The i-doit quick configuration wizard
Unless you have a huge reason for it, don’t go documenting all keyboards on your business. i-doit is a very flexible solution, so you can use the Quick Configuration Wizard initially and later go back to add or remove categories as your experience with the software grows.
2. Define a clear structure and object dependencies
3. Use object links to see a clear overview of their relationships
Linking operating system is a breeze (simply select the OS from a list)
Smaller view of relationships between objects
The cmdb explorer shows you all relationships and expands as needed
4. Add-ons enrich your experience and make your life easier
The floorplan add-on let’s you design your server rooms, offices and any custom room that you need documented, giving you that “The Sims” game feeling, that I am sure you have spent hours playing in the past.
Be sure to check their add-on list here, please be aware these are for the paid version of i-doit, which to be honest is still as they call it “fair licensing model” where you buy only what you really need.
Also be sure to check more information on their product page here and see if it fits your needs, I’m sure it will.