Our history

i-doit – a vision becomes a success story

Founded in 1996 as an IT systems and consulting company, in the first decade of its existence synetics GmbH concentrated on infrastructure-related topics. In 2005, the idea for the documentation software i-doit emerged from a customer project.

Since 2015, synetics has been under the sole management of Joachim Winkler, who has transformed the company into a software company. Today, we are writing the digital future with i-doit: thousands of users entrust the operation and processes of their IT to our documentation solution.

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Version 2.0 is under development.


With increasing sales figures, the turnover has tripled compared to 2015. We are setting our course for the future and are carrying out a comprehensive technical renovation of the software.


synetics moved into new offices, in Hildebrandtstraße in Düsseldorf, and finally gave up the system house business. Since then, the company has concentrated exclusively on the development and marketing of i-doit.


  • i-doit wins the IT Innovation Award of the Initiative “Mittelstand” in the product category “System Management”.
  • Together with the University of Applied Sciences Dortmund, synetics carried out the EU-funded project “Simulation of complex service infrastructures” (SIMKOSI).
  • Version 1.0 of i-doit released.


The high download numbers of open source software showed an obvious need in the market. In the medium term, the management decided to focus entirely on i-doit development and to abandon the previous system house business.


First appearance with i-doit at the Cebit fair.


  • As part of a customer project, synetics established an emergency plan in accordance with the specifications of the German Federal Office for Information Security (BSI). The company then developed an application that enabled the joint recording and processing of all IT-relevant assets and information – the prototype of i-doit.
  • i-doit is published as open-source software.


Markus Wolff and Joachim Winkler founded synetics GmbH in Düsseldorf, as a system and consulting company. The company quickly established itself as an IT infrastructure service provider with many well-known customers.

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For me, i-doit stands for innovation, and continuous development ensures that it can effectively support the employees in the IT industry, in their work

Omar Talaat, Software-Tester

Since we started working on i-doit, it feels like we have a common creature, in which everyone puts their passion.

Daniel Kirsten, CTO

The product itself is like a constantly evolving organism. There is always something new or improved, which means the i-doit software is never boring.

Quyen van Hoang, Fullstack-Entwickler

At synetics, cohesion is not just an empty phrase, but we live our values.

Luisa Starck, Controlling/Office

We have a good product, which makes it fun to work with our customers, in order to develop and design solutions that make their everyday work both easier and more rewarding.

Martin Hartkopf, Team Leader Care

The product and the development process provide the challenges I was looking for.

Bernhard Rymus, UX Lead

At synetics GmbH, there is a familiar atmosphere that continues to  inspire me today.

Tolga Kekec, Sales

Our product is not only a documentation tool, it is a central point for the wider i-doit community, both for our customers and partners.

Pavel Abduramanov, Software architect

We are there for you

Foto HR Chris Heyer, HR Manager

Nicole Fornfeist
Head of People & Culture

+49 211 699 31 169

Foto HR Kirsten Hildebrandt, COO

Jens Schmidt
Manager People & Culture

+49 211 699 31 156


synetics GmbH
Hildebrandtstrasse 4d
40215 Duesseldorf

Telefon: +49 211 699 31 0
Fax: +49 211 699 31 199