Zoom_Logo_Bloom_RGB
i-doit-zoom-banner

Build the ecosystem for perfect ITSM – join our i-doit webinar series

Discover how to create a powerful, integrated ITSM environment with i-doit as your central CMDB, seamlessly connected to ticketing and monitoring tools.

Our free webinar series shows you step by step how to build the perfect ecosystem for ITSM – from data imports and interfaces to intelligent monitoring with Snagview and service management with Znuny. Learn from real-world use cases and see how companies like Lederer GmbH have already succeeded with this modular approach.

Secure your spot now – attend one or all four live webinars and get direct insights from the experts!

25.06.2025
Part 1 - import and expansion
Data import and expansion possibilities through interfaces and add-ons

20.08.2025
Part 2 - monitoring
Comprehensive monitoring of your IT assets with the SNAG-View 4 system

25.10.2025
Part 3 - ticketing and service management
Intelligent IT service management with Znuny & i-doit

10.12.2025
Part 4 - Lederer, a success story 
Success story: Lederer GmbH

 

Sign-up now for webinar series

Achieve Cost-Effective ITSM with the Killer Ecosystem: i-doit, Ticketing, and Monitoring

i-doit+sector-nord

Register for the Webinar - Limited Spots Available!

 i-doit - zentrale CMDB für Ihr IT-Servicemanagement
25.06.2025, 11:00 – 12:00 Uhr

Schwerpunkt: Datenimport und Erweiterungsmöglichkeiten durch Schnittstellen und Add-Ons

 

 

 

Bewertungen

Capterra Bewertung 4,7
i-doit_transparent_final
Rating i-doit

"i-doit - eine sehr gute Software für Netzwerkadministratoren"


Markus B.
Krankenhausversorgung & Gesundheitswesen

Rating i-doit

"Wir haben einen wesentlich besseren Überblick aktuell über von uns eingesetzte Systeme inkl. deren Wartungs- und Serviceverträgen"

Joachim S.
Informationstechnologie & -dienste

Rating i-doit

"Die Datenstrukturen im i-doit sind genial einfach und deshalb fast auf jeden Bedarf anpassbar. Die Installation und auch die Softwarepflege ist ebenfalls sehr einfach gestaltet"

Oliver S.
Versorgungstechnologie

 

30-Tage-Test jetzt starten
Discover the ecosystem for perfect ITSM
i-doit+sector-nord
jdisc-und-i-doit-cmdb-explorer
 i-doit
(CMDB)
i-doit-add-on- SNAGView-LiveStatus SNAG View by SectorNord
(Monitoring)
i-doit-add-on-znuny-screenshot
 Znuny by SectorNord
(Ticketing)
it-novum-otrs-connector-add-on
Why i-doit and SectorNord?

Get your complete ITSM solution at a tenth of the price – like over 100 satisfied customers.

Read more
IT Inventory
Why ITSM + CMDB integration?

Get enhanced control and efficiency.
A centralized database makes it easier to handle changes, resolve incidents, and maintain accurate documentation.

Read more
otrs-znuny-add-on
The importance of monitoring and ticketing

Get a proactive IT environment where alerts automatically generate tickets, ensuring faster resolution and reduced downtime. 

Read more
otobo-connector-add-on
How the ideal ecosystem works

See the seamless interaction between CMDB, monitoring, and ticketing to reduce manual effort and maintains service continuity.

Read more

 

Why i-doit and SectorNord?

Cost-effective ITSM - Proven by over 100 customers

Achieve cost-effective IT service management with the proven solution trusted by over 100 customers. The i-doit & Sector Nord ecosystem seamlessly integrates CMDB, monitoring, and ticketing into one powerful ITSM framework.

If you’re looking to build a connected ITSM environment without breaking the budget, we have the only solution that combines efficiency, scalability, and affordability. Our customers already benefit from a fully integrated ITSM system at a fraction of the usual cost – why not join them?

Get your complete ITSM solution with suprisingl price – like over 100 satisfied customers.

Logo-testimonial-transparent-bosch
Logo-testimonial-transparent-lueneburg
Logo-testimonial-transparent-esa
Logo-testimonial-transparent-baramundi
Logo-testimonial-transparent-neuwied
Logo-testimonial-transparent-strato
logo-nietiedt-400x400
logo-von-ardenne-400x400
logo-max-planck-institut-400x400
logo-mobene-400x400
logo-goether-universitat-frankfurt-400x400
logo-erwin-hymer-group-400x400
logo-scaleup-technologies-400x400

Reference-Case

Lederer

What happens for ITSM without CMDB?

IT service management without a CMDB leads to scattered data and inefficient processes.

Without a central repository, IT teams struggle with tracking assets and managing incidents. This lack of integration results in increased operational costs and reduced service quality. A CMDB provides the centralization needed for accurate, efficient IT management.

screenshot-CMDB-2024-laptop

Why ITSM + CMDB integration matters

screen-i-doit-itsm

 

Enhanced control and efficiency

Integrating ITSM with a CMDB is crucial for managing assets and configurations effectively. A centralized database makes it easier to handle changes, resolve incidents, and maintain accurate documentation. This integration improves visibility, speeds up response times, and supports better decision-making, resulting in a more reliable IT infrastructure.

The importance of monitoring and ticketing

Complete ITSM through monitoring and ticketing

Monitoring and ticketing are essential for a robust ITSM strategy. SNAG View continuously tracks IT performance, detecting issues before they escalate. Znuny organizes incident management, from logging to resolution. Together with i-doit, these tools create a proactive IT environment where alerts automatically generate tickets, ensuring faster resolution and reduced downtime. 

i-doit-add-on-znuny-screenshot

 

How the ideal ecosystem works?

Seamless interaction between CMDB, monitoring, and ticketing

i-doit serves as the central data hub, storing configuration and asset data. SNAG View monitors IT performance, while Znuny handles incident management. When an issue is detected, monitoring triggers an automatic ticket in Znuny, enabling quick response and resolution. This seamless integration reduces manual effort and maintains service continuity.

i-doit+Sectornord-circle

 

stefan-schaefer-vorstand

Die Sector Nord AG ist europaweit tätiger Premium- und Development-Partner.

Neben i-doit kommt bei der Einführung von openSource basierten ITSM-Lösungen auch Znuny und die eigene Monitoringlösung SNAG-View zum Einsatz. Die Sector Nord AG stellt Anwendern von i-doit individuelle Serviceleistungen zur Verfügung, die durch die eigenen Add-ons wie die ((OTRS)) Community Edition- und Znuny-Schnittstelle und eine bidirektionale Kopplung zu SNAG-View abgerundet werden. Vor kurzem hat die Sector Nord AG auch die Weiterentwicklung des i-doit OCS Add-ons zur Inventarisierung von synetics übernommen

www.sectornord.de