The doITbetter Whitepaper
With our whitepapers we provide you with comprehensive expert knowledge on all aspects of IT documentation.
The Configuration Management Plan
Before you start with your IT documentation, you should plan carefully. Every minute you invest in this phase will be recovered several times over during the project. But what is the best way to proceed? And why is careful planning important? Find out in this whitepaper.
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6 Steps to IT Documentation
This compact guide accompanies your start with IT documentation. In clearly structured sections, you will find compact expert knowledge that will guide you competently and comprehensively through your IT documentation project. With the individual, logically sequenced steps, you will never lose your bearings on your project.
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How to build a functioning CMDB
The implementation of a CMDB can fail if the project is not treated as a project. The fatal conclusion: it is impossible to build a CMDB. In this whitepaper, we dispel this myth. In a clear and entertaining way, you will get valuable tips about how to build a functioning CMDB in your company.
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An introduction to the world of IT Service Management
You’ve heard of ITSM, but don’t know what it actually means? Then this whitepaper is exactly what you need. In this first of three parts in the ITSM series, we’ll show you what ITSM is all about and demonstrate the benefits it brings. You’ll learn the prerequisites for introducing IT Service Management and which steps are necessary.
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6 Steps to Introducing IT Service Management
IT Service Management is to be introduced in your company. You don’t know yet how to approach the project and what is needed for it? Then this whitepaper will give you the most important hints and tips. In this second part of our ITSM series, we explain how to get through the project and select the right solutions.
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IT Service Management with i-doit CMDB
You have already dealt with the topic of ITSM. You may already have monitoring or a service desk in place as a stand-alone solution. And now you want to move on to a complete ITSM solution? We’ll show you how this is possible with i-doit CMDB, what you need to get there and which solutions can help you succeed.
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