doITbetter Whitepaper downloads
Success is based on knowledge. And we want your IT documentation project to be a success. That’s why we make our knowledge available to you in our numerous whitepapers. In these whitepapers, you will find many helpful tips and information that can help you on your way to creating comprehensive IT documentation.
Have you missed a topic? Or do you have any suggestions or constructive criticism for us? Then we look forward to hearing from you.
6 Steps to IT Documentation
This compact guide accompanies your start with IT documentation. In clearly structured sections, you will find compact expert knowledge that will guide you competently and comprehensively through your IT documentation project. With the individual, logically sequenced steps, you will never lose your bearings on your project.
How to build a functioning CMDB
The implementation of a CMDB can fail if the project is not treated as a project. The fatal conclusion: it is impossible to build a CMDB. In this whitepaper, we dispel this myth. In a clear and entertaining way, you will get valuable tips about how to build a functioning CMDB in your company.
Monitoring – Finding the right solution
Are you looking for a monitoring solution for your IT? In this whitepaper, you will learn which points to consider without making a recommendation for a specific product. Because we know: A solution must fit you and your company, the systems, processes and people you use.
Discovery – the entry point to IT documentation
Manually entering hundreds of assets into a new CMDB is not only seemingly a challenging task. We will show you how a discovery solution can help. You’ll learn how to use network discovery wisely and how it can help you get started with IT documentation.
Service Desk – Support for complex IT structures
Why do you need a service desk solution? How can it support your daily work? Why does it have enormous advantages for you if you connect your service desk directly to the CMDB, and what does the service desk have to do with “IT documentation” in the first place? You will find answers to all these questions in our whitepaper.
An introduction to the world of IT Service Management
You’ve heard of ITSM, but don’t know what it actually means? Then this whitepaper is exactly what you need. In this first of three parts in the ITSM series, we’ll show you what ITSM is all about and demonstrate the benefits it brings. You’ll learn the prerequisites for introducing IT Service Management and which steps are necessary.
6 Steps to Introducing IT Service Management
IT Service Management is to be introduced in your company. You don’t know yet how to approach the project and what is needed for it? Then this whitepaper will give you the most important hints and tips. In this second part of our ITSM series, we explain how to get through the project and select the right solutions.
IT Service Management with i-doit CMDB
You have already dealt with the topic of ITSM. You may already have monitoring or a service desk in place as a stand-alone solution. And now you want to move on to a complete ITSM solution? We’ll show you how this is possible with i-doit CMDB, what you need to get there and which solutions can help you succeed.
30-day trial IT Documentation and CMDB – Software
With i-doit you get the possibility to centrally store and manage all IT and non-IT assets. All stored objects can be linked to each other by relationships. You can store technical and administrative information for an asset, e.g. contracts and invoices. This way, you will always have all the important information available at a glance.