i-doit – The 360° IT documentation
The IT documentation that fits your needs
Your company faces its own unique challenges. You manage individual structures and processes. And you have your own expectations of an IT documentation.
i-doit supports this uniqueness with flexibility. The software adapts to your needs. And that in all companies up to international corporations.
You do not need an “off the shelf” solution. Adapt your documentation to your requirements. You get a professional solution and save money in the process.
One documentation tool for all use cases
Wouldn’t it be great if you could store the technical documentation and administrative information for each object together? Contracts and invoices would be a natural part of your IT documentation. And available at any time.
i-doit is more than IT documentation. Connect the departments of your company with each other. Accounting benefits from your documentation just like IT and facility management. You no longer need your own software for your fleet. And along the way you realize an Enterprise Service Management.
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IT Service Management with i-doit
With the i-doit CMDB, you build a fully-fledged ITSM environment. You can seamlessly integrate existing solutions via numerous interfaces and start your IT service management.
The doITbetter Conference 2021
We invite all i-doit users and interested parties to the doITbetter conference again this year. Register now and attend 15 expert talk in 5 topic tracks online. Best of all: the first topic track is free of charge.
The doITbetter Blog
In our blog you will regularly find news about and from i-doit: practice-oriented articles on the topics of IT documentation, CMDB and ITSM, tips & tricks and many best practices. Get informed now!
The basis of your IT Service Management
A CMDB is the basis for all information about your IT. You can easily link data from monitoring, network discovery and the help desk. You achieve efficient digital processes with IT Service Management (ITSM).
Which other systems you use depends only on your requirements. You can connect countless other systems via many integrated interfaces. Step by step, you optimize and automate every business process. You become efficient and economical.
The basis of your IT Service Management
A CMDB is the basis for all information about your IT. You can easily link data from monitoring, network discovery and the help desk. You achieve efficient digital processes with IT Service Management (ITSM).
Which other systems you use depends only on your requirements. You can connect countless other systems via many integrated interfaces. Step by step, you optimize and automate every business process. You become efficient and economical.
Add-ons turn i-doit into your i-doit
Thanks to its structure, i-doit is adaptable and flexible. All basic functions are immediately available to you. You can start your documentation project directly without any loss of time.
Extend your IT documentation using the available add-ons. With these add-ons i-doit becomes your individual solution. The dependence on “off-the-peg” systems is eliminated. You add the functionalities you need.
That’s why i-doit is the perfect solution for you
Ready to be used
i-doit is ready to be used right away. Complex implementation projects are a thing of the past.
360° documentation
i-doit is the full package solution for your IT documentation. A software for all use cases.
Cost-efficient
i-doit is benchmarked as usually more cost-efficient than other comparable solutions on the market.
Extensible through add-ons
Add new features according to your demands and build the system you need.
Detailed relationship model
Define relationships and dependencies between all objects completely freely.
Detailed rights system
Assign permissions with precise accuracy. Employees only see data which are important for their tasks.
Industry Standard
i-doit arised from a cooperation of administrators and reflects the standard of IT documentation.
Fair licensing
The size of the license is based solely on what you need. Nothing else.
i-doit whitepaper
Compact knowledge for your successful documentation project
Professional support by our i-doit partners
i-doit partner are specific companies we cooperate with. Not only do they have extensive project experience, but they also have in-depth knowledge of the i-doit software and a solid basic knowledge in the field of IT documentation. Our partners implement your i-doit project and support you in case of questions and issues. They develop new functionalities – also for your particular use cases.
Comprehensive help for i-doit users
Knowledge Base
We want you to achieve the best possible result by using i-doit. This is feasible when you can find all information about our software in a central location. Therefore, we highly recommend our i-doit Knowledge Base.
There your will find plenty of information about i-doit. Questions about installation and maintenance of the software are answered there. In addition, you find tips and hints for best practices and specific use cases.
This digital reference book is constantly updated and expanded. Checking the i-doit Knowledge Base will already supply you with answers to many questions and issues.
Help Center
The i-doit Help Center is the single point of contact for questions and issues which could not be answered or solved by other channels like the Knowledge Base.
In our Help Center you find a constantly expanded FAQ list with the most frequent questions about the operation of i-doit. They are primarily derived from the discussions of our support staff with our customers. These are therefore questions that have occurred in real operation.
If you do not find what you are looking for right away, you can also submit a request via the Help Center. Our Support colleagues will directly be notified and will deal with your issue as soon as possible.
