i-doit Add-on

IT-Novum OTRS

Connect i-doit to the ticketing system

The add-on of our partner it-novum establishes a connection to the OTRS ISMS. On OTRS side there are not adjustments required. That means that the add-on is still working after an OTRS update.

This add-on is provided by: it-novum GmbH

Functions and prices

  • CMDB fully available in OTRS
  • No installation on OTRS side required
  • No update of the connector required in case of OTRS updates
  • Free choice of information to be synchronized from i-doit to OTRS

 

Preis auf Anfrage

Description

Ticketing system with i-doit connection

The ticketing system OTRS can be combined with i-doit to one system without any problems because of the i-doit/OTRS connector. The Connector built as i-doit add-on keeps CIs (assets/inventory) and service data synchronized between OTRS and i-doit. i-doit is the leading system.