i-doit Partner Training program

Become i-doit partner in three steps


We attach great importance to the fact that the consultants of our partners always have up-to-date knowledge and are well-trained. The foundation for that is our Partner Training program.

Participants can qualify in 3 steps to become real experts of the application and management of i-doit pro.


Become i-doit partner

Our Partner program – your advantages

An i-doit partnership is worthwhile. The potential for i-doit and services remains enormous. De facto, every company with IT also requires compliant, up-to-date documentation.

Discover the advantages as partner and what opportunities arise from a partnership.

How can I become i-doit partner?

Our partner model consists of several levels. Commencing as reseller you start your first projects, gain experience and and start to educate your employees about the use of i-doit.

With increased project experience and several successfully implemented customer projects the way to becoming partner and later Premium Partner is open to you. We are happy to inform you in a personal conversation!

These are your advantages as i-doit partner

on your entire i-doit pro Portfolio

Assignment of high-quality Sales Leads for service business.

Co-Marketing activities
(e.g. events, webinars)

Technical support by our team (development partnership)

BETA program for pre-testing
of new i-doit versions and add-ons

Free NFR licenses
for demo purposes

Integration in the forum support of users and prospects

Integration in i-doit communication measures

What are i-doit partners?

Our partners are highly professional service providers in IT Service Management without exception. They distinguish themselves by methodology competence and technically profound knowledge in the introduction and use of i-doit pro.

Because of many years of experience and consultants specially trained by us, i-doit partners are experts in supporting demanding CMDB projects. Many of our partners have been accompanying us successfully for many years.

New business with IT documentation and CMDB

An i-doit partnership opens new opportunities for growth. In the DACH region alone, around 90% of all potential i-doit users can still be won.

About 30 % of the already existing i-doit users require external consulting services. This means revenue that almost exclusively falls to our partners.

What is the i-doit Partner Training program?

The trainings in the course of the i-doit Partner Training program are three consecutive courses. The contents have been designed especially for resellers, support staff and partner companies. With these trainings, every participant can expand their knowledge about i-doit – from beginners to consulting experts.

Who can participate in the Partner Training program?

The Basic Training is primarily destined for beginners and new i-doit resellers, the Advanced and Professional Trainings focus mainly on consultants (advanced) and IT project managers (professional). Also for support staff who daily support i-doit users these trainings are of valuable help.

What do these trainings cost?

The Basic Training is free for all participants. The further education offers Advanced and Professional Trainings cost 199,00 EUR / 299,00 EUR per participant.

Where do these trainings take place?

The trainings take place in Düsseldorf. All trainings are limited to a maximum of 8 participants and only take place when at least 4 participants register. Every participant receives a certificate of participation after successful completion.

i-doit Partner training program

The training we offer for employees of the partner companies is divided into three parts: Basic, Advanced and Professional. This allows you to participate in exactly those parts, that are relevant to your projects. Are you a reseller and would like to become i-doit partner? In this case, the BASIC training is the obligatory entry into the partnership for you.
Please note:
The different parts are based on each other. That means that attending a training package always requires the successful completion of the previous package.

Who is the target group for the i-doit Partner training program?

Target group:

i-doit beginners / IT resellers
1st Level Support

Free of charge

Target group:

i-doit resellers / partners
2nd Level Support

EUR 199,00 p.p.

Target group:

i-doit resellers
IT project manager / teachers

EUR 299,00 p.p.

Contents of the i-doit Partner training program

09:00 a.m. – 11:00 a.m.
Business Development with i-doit

  • Service turnover via i-doit
  • Typical project entry via i-doit
  • Marketing and Sales support for IT consultants

11:00 a.m. – 12:00 p.m. 
i-doit Basics Part I

  • IT documentation and CMDB – Basics
  • User interface of i-doit & terms
  • Search function

01:00 p.m. – 04:00 p.m.
i-doit Basics Part II

  • object types, categories and relationships
  • Add-ons and interfaces
  • Export and reporting

09:00 a.m. – 12:00 p.m.
Optimal project entry

  • install & configure i-doit right
  • login, user administration and authorization system
  • efficient documenting – which tools to use how

01.30 p.m. – 04.00 p.m.
Make information usable

  • Sources of information for the IT documentation: from CSV import to discovery solution
  • Automation and system operation
  • Administration – configuration options and settings

09:00 a.m. – 11:00 a.m.
Reporting, interfaces & add-ons

  • Reporting and notifications
  • Interfaces: functions, automated data imports and more
  • Add-ons: link i-doit with other applications to extend it by new functionalities

11:00 a.m. – 12:00 p.m.
i-doit Project planning

  • Configuration Management Plan (CMP)
  • Milestones of a documentation project

01:00 p.m. – 05:00 p.m.
i-doit Consulting

  • What do I have to expect as consultant in the i-doit environment?
  • Best Practices and experience

More training offers

In addition to the three partner trainings mentioned above we offer more training courses that will allow your employees to further qualify.

Certification Support partner

Partners whose employees have successfully completed a Basic Training and an Advanced Training can obtain the Certified Support Partner Status by booking a 3rd level Partner Package.

For Premium Partners the booking of the 3rd level Partner package is also possible without training.

Become an i-doit partner

Do you work with i-doit yourself?
Do you advise companies on the introduction or operation of the software?

Then you already have the best prerequisites to participate in the i-doit partner program.

Open up new business opportunities for your company.
In the DACH region around 90% of all potential i-doit users can still be won.