i-doit Add-on SHD View | BSM
Create dependencies and alerting levels for your IT landscape according to your individual circumstances.
Functions
- Definition of the status behaviour of the service components and calculation of the live status of the business services based on this.
- Transmission of the status of the business services to the connected monitoring system.
- Notification of users and process owners in the event of disruptions to business processes.
- Availability and SLA reporting also for business services and business processes.
Description
Do you know today which IT services are impacted if one of your many systems fails? SHD-View | BSM for i-doit transparently displays all dependencies in your IT — and does so in real time. Link your business processes clearly to your IT environment.

Based on the modelled business services and the feedback from the monitoring system, you always know the status of your processes. This also enables you to communicate your services transparently and to create any SLA reports within minutes.
Pricing & support
For information on pricing and support options, please visit the manufacturer’s website.
Do you have any questions on this add-on?
If you need more information about this add-on, please send us a message. We will contact you in a timely manner.

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