Only 6 steps to IT Service Management?
How am I supposed to document hundreds of devices?
Create responsibilities.
If one employee is responsible for all asset classes, it will lead to overwhelm.
We document what we need right now
Every project is born out of a need. Define clear goals for your project.
We document what is there at the moment
Create rules. If everyone documents what seems relevant at the moment, inconsistency is bound to happen.
Who actually changed this information here?
All your employees have arbitrary permissions in the documentation?
Then you open the door to uncontrolled growth.
We are often missing important information
Missing data results from unclear specifications. With a CMP, you define exactly what needs to be documented.
Create your configuration management plan now
With such a document, you will ensure transparency, crystal-clear specifications and guidelines in the documentation. You will noticeably increase the quality of IT documentation and at the same time increase staff satisfaction and motivation.
