We're happy to announce a new stable release of i-doit pro 1.16. This release introduces plenty of minor improvements and bug fixes, among others: Import from JDisc Discovery: Fetch information about support entitlements for your hardware devices and import it to...
With the large number of mobile phone contracts, mobile phones and associated SIM cards in the company, you can quickly lose track of what's going on. Employees leave the company and new colleagues join. And many employees start using home office and take devices with...
Docker containers are relatively small, versatile and tailor-made for many applications. They save our existing resources and can scale our IT infrastructure at a rapid pace. The containers, as used by Docker, are nevertheless ultimately a form of virtualisation....
Monitoring IT is important! The admin can see at a glance, exactly what is going on in the network and on the systems. With the increasingly great importance of IT in companies, monitoring and control are therefore essential. However, IT monitoring only fulfils its...
Stefan Böttcher, CMO of synetics GmbH, speaks to Pattrick Bluhm, IT documentation expert, about the growing need of identifying highly skilled i-doit consulting partners in international markets. Approx. 30% of international i-doit B2B customers need high-quality...
"How should I start with IT asset management?""What things should I document?" We hear this questions a lot. The answer: Ask yourself what documentation you need and reduce it to this needs. This sounds easy in theory. But it is hard in practice. Why is that? Because...
Already in January we completed our first 2-day partner training in Düsseldorf with Patricia and Paulo from our Lisbon based partner IT SQUARE. “We attach great importance to the fact that consultants of our international partners have up-to-date knowledge and are...
IT administrators who are responsible for the cross-location administration of IT infrastructures often face special challenges. They are often unable to access devices and systems directly, but must be able to track all changes in order to identify the causes of...
Together with three technology partners, synetics GmbH, leading provider of IT documentation and CMDB software, is forging a new approach to implement modular ITSM, thanks to its cutting-edge i-doit software. i-doit and the tools presented by the technology partners...
As an IT administrator, our field of activity is broad. Our tasks include administration of servers and clients, monitoring of systems and services as well as the support of our users. Setting up and configuring workstations is a part of our daily business. Already...
SSH Keys are handy but administering them can be a real nuisance. You might have used the ssh-keygen or similar tools, and created one yourself. So you might also know that an SSH key consists of two parts: sth. like id_rsa or equal id_<sth> files, and a...
Nowadays an increasing amount of devices is able to be connected, from smartphones to servers. Whether they are wireless or cabled, all systems need unique IP-addresses to communicate. As a consequence not only is the public IPv4 address space confusing, but also...
IT documentation and configuration management Even if cloud services and virtualisation are the focus these days, the classic on-site servers still have their right to exist.Datacenters have changed over the past few years, from simple storage rooms to complex little...
Whether small, medium or large – almost all of our customers have been using conventional Excel documentation before implementing i-doit. This ranges from IP address management to phone lists and rack plans generated in-house to cabling documentation – the respective...
