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Claudia Isenberg

Successful IT using ITIL baselines

The “Baseline” concept is firmly anchored in the IT Infrastructure Library (ITIL). It is not self-explanatory. And trying to make the term more understandable with “measurement basis” does not lead anywhere either. Instead, this is why we look at the concept of ITIL baselines. We will show you what it is all about and how you can implement it with i-doit and network discovery.