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In the doITbetter blog you will find engaging articles on IT documentation, IT service management, IT security management and other exciting topics related to i-doit. Learn more about the latest IT trends and benefit from tips and best practices for your IT documentation and management. With our expertise, you can optimise IT workflows and stay on the cutting edge.

Dec 11, 2020 6:02:00 PM

Successful IT using ITIL baselines

The “Baseline” concept is firmly anchored in the IT Infrastructure Library (ITIL). It is not self-explanatory. And trying to make the term more understandable with “measurement basis” does not lead anywhere either. Instead, this is why we look at...

Claudia Isenberg Reading Time: 13 Min. Picture of Claudia Isenberg