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We regularly post news and updates regarding i-doit, asset management and CMDB.

A comprehensive guide to IT-documentation Step 1

A comprehensive guide to IT-documentation Step 1

Our users often ask what things to document and how to start an IT-documentation. The answer is pretty easy: Ask yourself what documentation you need and reduce it to this needs. This sounds easy in theory, but is hard in practice. Why is that? Because you tend to...

A comprehensive guide to IT-documentation Step 1

A comprehensive guide to IT-documentation Step 2

IT-Documentation needs to fit your needs   Don’t fall for the hunter-gatherer trap! Try to consider what your needs are in the daily business, what questions you want to have answered and define a set of information that you need. Set this information as a...

A comprehensive guide to IT-documentation Step 1

A comprehensive guide to IT-documentation Step 3

Virtual Server Environments For virtual servers the same rules apply as for active network components. The only difference is: When you have a cluster of virtual hosts, don’t try to copy the exact configuration into your documentation manually. If you have an...

A comprehensive guide to IT-documentation Step 1

A comprehensive guide to IT-documentation Step 4

The Network Network documentation is one of the most important things that you shouldn’t miss out. It mostly consists of complex logical configurations that are hard to reproduce if systems are down and you don’t have a guide (your documentation) to it. Information to...