Zammad: Intuitive Service Desk with connection to i-doit
Stronger together: With the service desk software Zammad and i-doit, you combine your IT documentation with an intuitive ticket system. i-doit collects all the information about your IT infrastructure - Zammad organises all correspondence into tickets to structure all...
Documenting SIM cards and mobile phones
With the large number of mobile phone contracts, mobile phones and associated SIM cards in the company, you can quickly lose track of what's going on. Employees leave the company and new colleagues join. And many employees start using home office and take devices with...
Documentation of Docker Containers with i-doit
Docker containers are relatively small, versatile and tailor-made for many applications. They save our existing resources and can scale our IT infrastructure at a rapid pace. The containers, as used by Docker, are nevertheless ultimately a form of virtualisation....
The Rights and Permissions System in i-doit
The goal of a CMDB is to store data centrally and make it available for all users. But there are cases where not all users should have access to all information. This applies to the employees of your own company as well as to external service providers. In our current...
Status and maintenance planning with i-doit
How do you initiate processes through complete IT documentation in combination with the maintenance add-on? What are the advantages of configuration management?Based on the information in your IT documentation, you can easily identify irregularities. You can plan...
Monitoring with Check_MK and i-doit
Basically, it's quite simple: IT monitoring helps you ensure that your IT equipment is always available and does what it is supposed to do. For example, it's easy to monitor by asking each device to confirm that it's running and has not crashed. But modern monitoring...
IMAC/R/D – IT-Lifecycle-Management
Your IT systems - like any other product - go through a life cycle. If your IT infrastructure grows, the effort (and thus the costs) for administration increases. Your range of services must be able to effectively cover all phases of this life cycle, especially if you...
Monitoring + IT documentation: the winning team
Monitoring IT is important! The admin can see at a glance, exactly what is going on in the network and on the systems. With the increasingly great importance of IT in companies, monitoring and control are therefore essential. However, IT monitoring only fulfils its...
Reporting Special
Professional IT documentation is made up of a multitude of information. The focus is naturally on the documentation of devices, hardware and components. However, in order to obtain a true 360° view of the IT landscape, additional information is also recorded, such as...
Minor Release 1.14.2 pro
We're happy to announce a new stable release of i-doit pro 1.14.2. This release introduces plenty of minor improvements and bug fixes. We encourage all users of i-doit pro to update to the its newest version. Download this release from our customer portal or perform...