i-doit pro

More than just documentation

With i-doit pro, you document every asset in your company. Set the documented assets in relation to each other and transform data into valuable knowledge. Centralized, structured and available at any time.

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Your company is unique!

You manage individual structures and processes. And you have your own expectations of an IT documentation. So why should you choose an "off-the-shelf" solution?

i-doit supports your uniqueness with a wide range of useful functions. You adapt the system to your processes, not the other way around. And this in all companies up to international corporations.

 

i-doit pro - A complete documentation solution

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IT documentation

Capture every asset of your organization.

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CMDB

Set all assets in the ITIL-compliant CMDB relationship.

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ISMS

Build a complete ISMS according to ISO 27001.

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ITSM

The foundation for your business and IT processes and your  ITSM.

A comprehensive documentation

With i-doit pro, you document your servers as well as your service vehicles. And only your individual requirements determine the complexity of your documentation. Due to the flexible structure of i-doit pro, you add what you are missing or remove what you do not need. You import data from third-party systems and also import your old Excel spreadsheets directly into your IT documentation.

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A CMDB according to ITIL

i-doit pro’s dynamic relationship model transforms your IT documentation into a fully-fledged CMDB (Configuration Management Database) compliant with ITIL best practices. The analysis add-on opens up even more possibilities for you. Perform impact analysis to determine the potential risks of a change in advance.

Learn more about the CMDB ->

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An ISMS according to ISO 27001 & IT-Grundschutz

With the i-doit pro add-on ISMS you build a complete ISMS on the data of your IT documentation, with which you are optimally prepared for a certification according to ISO 27001 or IT-Grundschutz. You realise a consistent information security standard, reduce risks and increase security in the company.

The i-doit ISMS ->

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A solid foundation for your IT service management

Build an IT service management with i-doit pro. The system serves as a database for your business and IT processes. And all services are documented right in the CMDB. Numerous interfaces ensure smooth communication between monitoring, service desk and discovery. In this way, you keep all data up to date and always available for all systems.

Learn more about IT Service Management ->

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i-doit pro can do more for you

The features of i-doit pro

i-doit supports IT administrators from all industries in their daily work. Immediately after installation, you can use the software to create your central IT documentation. With the numerous add-ons, you can expand your i-doit functionally and transform a simple IT documentation into a professional ITSM solution. 

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Detailed rights management

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Supports Add-ons (more than 30 Add-ons available)

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Mass import via CSV files

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Advanced and customizable reporting

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Scheduled e-mail notifications

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View IT-services and track their relations

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Input validation and mandatory fields

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Clear graphical views of technical details (IP-address lists, rack views)

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Multi- and mass-editing functions

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Technical and administrative documentation of the entire IT-infrastructure

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Highly customizable for organization and end user

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Browser based UI

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Base functions like search, templating, bookmarks

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Supports LDAP / XML / JDisc / OCSinventory Imports

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Store files next to your documented assets

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Powerful API

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i-doit as a central data hub

Many possibilities through the integration of third-party systems

i-doit is the central basis for all data of your IT infrastructure. And the CMDB is the foundation for automating many daily tasks. That’s why i-doit offers the possibility to integrate many external systems. This way, your IT documentation becomes the data basis for service desk, monitoring and even ERP systems. Many external systems can be directly connected through interfaces implemented in i-doit, e.g.

Integration via i-doit pro add-ons

With the i-doit pro add-ons, you extend i-doit with a wide range of useful functions. You can also connect external systems to the CMDB via add-ons. Above all, solutions for setting up IT service management can be easily integrated via i-doit pro add-ons, e.g.:

The CMDB has up-to-date monitoring data through the integration of third-party systems. Service desk systems can obtain data from the CMDB and make it available in tickets. The current processing status of a ticket is stored in the CMDB in the opposite way – directly linked to the respective asset.

Integration via OpenCelium

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Our premium partner becon has developed the open-source API hub OpenCelium, a solution that allows you to connect many different applications in a simple way. The systems connected with OpenCelium can communicate seamlessly with each other and exchange data easily. Through a generic connector integration, you can independently connect your systems to OpenCelium. See here a small excerpt of the connectors already available.

To learn more, please visit https://opencelium.io.

For IT administrators, OpenCelium simplifies the job. Writing and updating API scripts becomes a simple drag and drop via a convenient front end. Another advantage is that OpenCelium is an open source project. If needed, you have the possibility to customize the solution to your specific requirements. We would be happy to support you with this as well.

Integration via JSON-RPC API

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i-doit has an extensive JSON-RPC interface. Via this API, data can be read from and written to or updated in the CMDB. The i-doit API is provided as a free add-on.

From a simple script to a complete ITSM environment – the full-featured API allows you to integrate CMDB data into your processes. This gives you the opportunity to cover the complete spectrum of process automation with data from the central documentation.