Price overview

How is i-doit licensed?

i-doit is offered on subscription basis. The subscription model fits to all companies and organizations that require an efficient tool for their IT documentation and/or CMDB. The scope of the subscription varies with the number of objects you want to document. In addition you can extend your i-doit with more functions of the i-doit add-ons.

How much does i-doit pro cost?

The costs of i-doit depend on your individual requirements. The larger your IT landscape the more devices and services you have to track and document. And the more objects you have to capture the more extensive your i-doit license should be.

How many objects do I need?

An exact formula for calculating required objects is not possible. The number depends primarily on how detailed your IT documentation should be.

Rule of thumb: You need to plan 10 objects for every employee of your company. A company with 100 employees would therefore require approximately 1000 objects. If your company employs around 250 people a license for 5000 objects is recommended.

What is an i-doit object?

An object equals to an asset or Configuration Item (CI). A server, a router or a client workstation are examples for an object. But also an operating system or an Office application, a contract or a license are regarded as objects in i-doit.

Excluded are logical relations and references between objects. A complete list of all object types in i-doit can be found in our Knowledge Base.

What is an add-on?

An add-on offers more functionalities, is based on and strongly interacts with the documentation and CMDB data of the basic product. Add-ons can be embedded in the native interface of the i-doit or can have its own interface.

How much do i-doit pro add-ons cost?

Is support included in the add-ons?

No. Support is an optional service. It can be requested on demand. Please note that specific add-on support is always included in the offered support packages.

Who develops the add-ons?

Most of the add-ons are programmed by the same people who develop i-doit. However, many modules and extensions are originated from the engagement of our customers and partners.

The i-doit support plans

In order to guarantee the optimal use of i-doit pro and its add-ons we like to offer you our assistance for the implementation and the ongoing operation of the software. In addition to the Basic Support via support portal we offer you the Advanced Support with phone assistance and help via remote access.

Who is the target group for the product?

The i-doit support plans are designed for users who prefer personal contact and quick help if needed. Concentrate on your core activiites and we take care of the smooth operation of your i-doit solution.

At your office

Our i-doit experts come to you and train your employees directly on site. The necessary travel expenses are already included in the above amounts.