Service & Help

Do you have any questions? We are pleased to help you.

To make your documentation project successful, we are here to help you with tips & assistance. On this page you will find all the possibilities to get support when using i-doit pro. Take advantage of the knowledge of other users and ask your question in the user forum. Or have a look at our FAQ. If your question is not answered there either, our support team will be happy to help you.
i-doit IT-Dokumentation Support

Basic Support

Our support team assists you in setting up and using i-doit pro. With the i-doit Basic Support Package you get comprehensive support for i-doit and all add-ons.

i-doit Produktschulungen und Trainings

Product trainings

As a user, you have the opportunity to benefit from the expert knowledge of our support team. In training courses tailored to your needs, you can train your employees to use i-doit efficiently.

i-doit Self-Support

doITbetter Whitepaper

We want your IT documentation project to be a success. That’s why we provide you with our knowledge in our numerous whitepapers, which give you important tips on your way to comprehensive IT documentation.

i-doit Community


In our user forum you will find thousands of posts from other users, which are continuously processed and answered by our support team. If you have a question, this is the right place for you.

i-doit Knowledge Base

Knowledge Base

In our knowledge base you will find many articles on all technical aspects of the i-doit software – from installation to extending the system with your own development projects.

Anfrage an den Support

Help center

If you need individual and fast help around i-doit, submit your request in the help center. Our support team will process your request as soon as possible and get back to you.

i-doit FAQ


How do I start using the virtual appliance? What is a subscription? How do I upgrade a license? All these questions are answered in our FAQ. Maybe your question has already been answered here.