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Service & help

We want your documentation project to be a success right from the start. That is why we are at your side with tips & assistance. 

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Everything for the perfect start

On this page you will find all the possibilities to get support when using i-doit pro. Use the knowledge of other users and ask your question in the user forum. Or take a look at our FAQ. If your question is not answered there either, our support team will be happy to help you.


Product training

You and your employees will be trained in the efficient use of i-doit pro in training courses tailored to your needs.

Product Trainings ->


Basic Support Package

With the Basic package, our support provides you with comprehensive assistance in setting up and using i-doit pro and all add-ons.

Support Package ->



IT documentation and more from A to Z. Our whitepapers will guide you on your way to a comprehensive IT documentation with many tips.

Whitepaper Downloads ->

More tips & support

If you need more information and help, you have even more options. Take a look at the extensive i-doit Knowledge Base or send a request to our support via the Help Center.



Many i-doit users and the support team answer your questions in our user forum.

i-doit Community ->


Knowledge Base

You find numerous articles on all technical aspects in our Knowledge Base.

i-doit Knowledge Base ->


Help center

If you need specific help, submit your request in the Help Center.

i-doit Help Center ->



Many questions about i-doit pro have already been answered in our FAQ.

i-doit FAQ ->

Contact i-doit

You didn't find the right information or have a general question about i-doit? We are happy to help you.