Service & Help
Do you have any questions? We are pleased to help you.
Our support team assists you in setting up and using i-doit pro. With the i-doit Basic Support Package you get comprehensive support for i-doit and all add-ons.
As a user, you have the opportunity to benefit from the expert knowledge of our support team. In training courses tailored to your needs, you can train your employees to use i-doit efficiently.
We want your IT documentation project to be a success. That’s why we provide you with our knowledge in our numerous whitepapers, which give you important tips on your way to comprehensive IT documentation.
In our user forum you will find thousands of posts from other users, which are continuously processed and answered by our support team. If you have a question, this is the right place for you.
In our knowledge base you will find many articles on all technical aspects of the i-doit software – from installation to extending the system with your own development projects.
If you need individual and fast help around i-doit, submit your request in the help center. Our support team will process your request as soon as possible and get back to you.
How do I start using the virtual appliance? What is a subscription? How do I upgrade a license? All these questions are answered in our FAQ. Maybe your question has already been answered here.