i-doit partner

Competent support in your area

i-doit partners have distinguished themselves through their special know-how in the implementation of i-doit projects. Their
employees have profound knowledge of the i-doit software and help us to provide you with the best service around i-doit.

Support by strong partners

Our partners are known for their profound experiences in all aspects of the i-doit software. As a user, you are professionally supported in the course of the implementation of the system. Later, our partners will be happy to assist you with any questions regarding the application and configuration of the software and will also provide you with ongoing on-site support.

Why do we have partners?

We consider ourselves mainly as the developers of the i-doit software. This is why we trust our partners and have handed over the consulting to them. The employees of these companies are specially trained by us and have profound knowledge about our products. This guarantees you as a user a high-quality consulting.

Find the right partner

A valuable advantage for you as i-doit user: At least one of our partners is always in your area. Especially in Germany and Austria you will always find one of our competent partners in your region. And there are also more and more international ones. Give us a call! We will also find the ideal companion for your project!

Am I able to become i-doit partner?

We are always looking for new partners and resellers who like us are excited by the endless opportunities of a CMDB. Promote i-doit together with us. You too can become an i-doit partner. Share vision and success with us! If you have project experience already or even found the “best practice” and would like to facilitate the access to i-doit to newcomers, we would appreciate your inquiry.

i-doit international partner

Partner Logo: Beckbury

Beckbury Technology

Beckbury is dedicated to delivering cost effective IT solutions and services. They continuously achieving the highest standards during service delivery. The core team of engineers and consultants has over 30 years of industry experience and expertise delivering enterprise IT services to global corporate clients and public organisations.

If you are looking for a competent partner for your i-doit project outside the D/A/CH region, please contact our partner Beckbury Technology.

i-doit Premium Partner

i-doit Premium Partners are particularly well staffed among the handpicked experts for i-doit and have already successfully implemented a minimum number of different i-doit projects. The team is trained by the producer and provides many years of experience from the i-doit Partner Program. 

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As i-doit premium partner becon not only supports companies in the introduction of the i-doit software, but also offers integration into their ITSM processes as well as own extensions with interfaces to the Microsoft Azure Cloud (Azure Add-On) and the ticket system OTRS (OTRS-Connector Add-On). With the DIMDI Add-On becon also enables IT documentation in the medical sector by providing special object types. The ScanIT Android App extends i-doit by the acquisition of data stored in barcodes via smartphone.

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As i-doit premium partner FREICON accompanies you from the idea to the implementation. During evaluation workshops the ITSM experts of FREICON support you in the conceptual design and improvement of your IT service management.
Various connections of the in-house development monitos allow an automatic filling of i-doit via an integrated network and node discovery with NeDi plus. With this data an automated dynamic monitos monitoring including SAP monitoring can be set up and the CIs can be made available to the user helpdesk “OTRS” for further processing.



it-novum is a premium partner for the implementation of i-doit. In connection with ITSM solutions in monitoring (openITCOCKPIT), ticketing (OTRS) and inventory (JDisc) it-novum offers interfaces to i-doit and accompanies you in all project phases. In addition, training and support are offered.

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Sector Nord

Sector Nord supports companies of all sizes throughout Europe in the implementation of system management solutions. The focus is primarily on the self-developed monitoring solution SNAG-View. As a Premium Partner for i-doit, Sector Nords experienced specialists provide users and newcomers to i-doit with individual services, which are rounded off by their own add-ons “OTRS” and “SNAG-View”.

Logo Systemhaus-Dresden SHD

Sector Nord

SHD was founded in 1990. Since then SHD has developed into one of the leading companies in the fields of IT infrastructure and process digitalization. The company can provide essential expertise, particularly in the field of support and managed services associated with these topics. SHD is also represented on the market as a developer of solutions for documenting, monitoring and managing IT architectures.

i-doit partner

i-doit partner are experts in IT Service Management and specialists for the integration of i-doit in your existing system landscape. They have many years of experience with i-doit and deploy employees trained by the producer for your project. i-doit partner usually have at least 2 years of experience in the i-doit Partner program.

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dont panic Partner logo

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i-doit support partner

i-doit Certified Support Partners have extensive experience in supporting i-doit customers and are also specially trained by us. If you need qualified i-doit support, our Support partners are the right people for you.

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Freicon Logo


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What are i-doit partners?

Our partners are without exception highly professional service providers in IT Service Management. They are characterized by methodical competence and technically profound knowledge in the introduction and application of i-doit.

Thanks to many years of experience and consultants specially trained by us, i-doit partners are experts in supporting demanding CMDB projects. Many of our partners have been supporting us very successfully for many years.

New business with IT documentation and CMDB

An i-doit partnership opens up opportunities for growth. In the DACH region alone, almost 90% of all potential users of the software can still be won.

About 30% of the existing users of i-doit have a need for external consulting services. This means turnover, which almost exclusively accrues to our partners.

6 Steps to successful IT asset management

You need an entry into the world of IT documentation?
Then this guide is exactly what you are looking for!

These “6 steps” will guide you in clear sections through your IT documentation project. Competent and easy to understand.

Your guide to a successful IT documentation.

How you start with IT documentation