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CMDB & IT Dokumentation
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i-doit
CMDB, ITSM, ITIL, IT-Docu
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i-doit Add-Ons
Add-Ons & Extensions
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i-doit up
ITAM in Cloud
Inventory
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JDisc Discovery
Asset & network discovery (in german)
Risk & Compliance Management
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i-doit GRC Suite
Modules overivew
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i-doit INDITOR
ISMS ISO, BSI & NIS-2
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i-doit INDART
IT emergency planning
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i-doit INPRIVE
GDPR, data protection 
Risk & Compliance Management
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i-doit Suite+
Cloud GRC 
Services & support
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Consulting & Support
Help & Advice
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i-doit and i-doit GRC 30 day trial
Free trial
Use Case Übersicht
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Use Case Übersicht
Use Case Übersicht
Zertifizierungen & Regulierungen
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ISO27001
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B3S
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NIS2
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EU-DSGVO
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KRITIS
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TISAX®
Branchen
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Infrastruktur & Versorger
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Staat, Verwaltung & Bildung
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Gesundheitswesen
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Informationstechnik & Telekommunikation
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Industrie
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Finanzen
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Transport
Schwerpunkte
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CMDB
CMDB
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IT Asset Management
(ITAM)
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ITSM
(ITSM)
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ITIL
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IT-Dokumentation
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ISMS
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Notfallmanagement
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Datenschutz
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Jetzt i-doit und i-doit GRC 30 Tage kostenlos testen
Kostenlosen testen
Partnernetzwerk
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Partner werden
Werd Tell des Teame!
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Partner Webinare
Welterbildung und vieles mehrt
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Partner Portal
Immer Up-To-Date
Demo vereinbaren
Wissensüberschrift
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Webinare
Spannende Veranstaltungen
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Blog
Entwicheln Si sich weitert
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Whitepaper
Vertrauen Sle unsere Exptertlse
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Unternehmensüberschrift
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Über uns
Lernen Sie uns kennen
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Referenzen
Das sagen unsere Kunden
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Consulting & Support
Hilfe & Beratung
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Karriere
Aktuelle Stellenausschreibungen
Demo vereinbaren
Partnernetzwerk
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Partner werden
Werd Tell des Teame!
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Partner finden
Schnelles Verknüpfen
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Partner Add-Ons
Sicheres führen
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Partner Webinare
Welterbildung und vieles mehrt
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Partner Portal
Immer Up-To-Date
Partner Highlight
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becon GmbH
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FREICON Gruppe
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Allgeier ITS
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Sector Nord AG
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SHD System-Haus-Dresden GmbH
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Partner Portal
Immer up to date!
Hier mehr erfahren
Mehr Platz für Weiterleitungen um bestimmte Events zu highlighten:
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Consulting & Support

Consulting, implementation and support for your digital resilience

Together with our strong partner network, the i-doit group supports you from the initial analysis to implementation and ongoing operation - for IT documentation, information security, data protection and emergency planning.

rating-stars-transparent-white 4.7/5 on Capterra | 2.000+ satisfied customers

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Consulting for IT, Security & Compliance

Strategic consulting and implementation for sustainable digital resilience

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icon-it-documentation-in-team-lt Initial consultation & needs assessment
We start with a structured assessment of the current situation and identify
your specific needs and the appropriate next steps together.  
icon-api-lt GAP analysis & strategy
We analyze your status quo, uncover weaknesses and develop a sound roadmap for your IT, security and compliance goals.  
icon-digital-contract-management-lt Project support & implementation
From conception to productive operation - we support your projects in an advisory capacity or actively during implementation.  
icon-it-security-lt Training & enablement
We train your teams and ensure that you use our solutions sustainably and efficiently on a day-to-day basis.  

Support for i-doit solutions

Technical support, best practices and personal assistance for the i-doit product world

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icon-it-documentation-in-team-dk Support portal & tickets
You can submit inquiries conveniently via the support portal and receive structured answers from our i-doit experts.  
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You submit function requests directly and actively shape the further development of i-doit.  
icon-digital-contract-management-dk Telephone & remote support
You receive personal support by telephone and remote maintenance - depending on the support package.  
icon-it-security-dk Service level & response times
You benefit from clearly defined SLAs with guaranteed response times during operation.  

Advanced or Basic - the choice is yours

i-doit Advanced Support

from € 619 per year
Inquiries and answers via the support portal
Submitting feature requests
Support for all i-doit add-ons from i-doit GmbH
Free sandbox mirrored to the production license
Inquiries and answers by phone
Remote maintenance
Service Level Agreement (SLA): Support requests are answered within
4 service hours, Monday to Friday
to Friday, 9:00 - 18:00 (excluding public holidays)
Request a quote now

i-doit Basic Support

from € 465 per year
Inquiries and answers via the support portal
Submitting feature requests
Support for all i-doit add-ons from i-doit GmbH
Free sandbox mirrored to the production license
Inquiries and answers by phone
Remote maintenance
Service Level Agreement (SLA): Support requests are answered within
4 service hours, Monday to Friday
to Friday, 9:00 - 18:00 (excluding public holidays)
Request a quote now