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i-doit Suite+ Emergency

Intelligent IT emergency planning with CMDB integration

Efficiently implement emergency plans, BCM processes, and recovery strategies — thanks to CMDB integration and a networked GRC ecosystem, you maintain an overview of escalation processes in an emergency and sustainably secure your organization's operational capability. Available in the Cloud or On Premises.

rating-stars-transparent-white 4.7/5 on Capterra | 2.000+ satisfied customers

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Support included
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Full range of functions
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IT emergency management system

From emergency response to recovery planning – efficient, coordinated, and embedded in your entire GRC ecosystem

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icon-it-documentation-in-team-lt IT emergency management & crisis response
Structured response to IT emergencies and crisis phases with clear procedures  
icon-api-lt Technical recovery planning
Clear recovery procedures with defined recovery time objectives (RTO) for IT systems and infrastructure  
icon-link-lt Scenario simulation
Create scenarios to simulate possible failures (if-then relationships & asset tree)  
icon-digital-contract-management-lt Coordination of IT & business departments
Controlled return of all parties to stable normal operations  
icon-it-security-lt Networked risk management with ISMS & data protection

Maintain emergency plans, risks, and processes once – thanks to a shared database with ISMS and Data Protection, redundant data entry is eliminated

 

CMDB Integration with i-doit up

Native integration in i-doit up with free base license

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icon-it-documentation-in-team-lt Complete transparency
All IT assets, dependencies, and relationships at a glance – the foundation for informed risk management decisions.  
icon-api-lt Always current inventory
Automated inventory management ensures your asset data never becomes outdated – manual Excel lists are a thing of the past.  
icon-link-lt Know dependencies for emergencies
Relationships between systems, applications, and processes become transparent – so emergency plans can be tailored precisely to your real infrastructure and the impact of failures can be realistically assessed.  
icon-digital-contract-management-lt Fast emergency decisions
A reliable, current database shortens response times in a crisis and prevents poor decisions under time pressure.  

Benefits of your IT emergency management

i-doit Suite+ emergency feature overview

The next-gen emergency platform in the cloud & on-premises

Feature categories
Processes
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Asset management
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Document management
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Crisis and emergency teams
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Recovery plans for processes & infrastructure
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Procedure management
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Master data
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Report management
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Outage manager
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Dashboard (coming soon)
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Goal management (coming soon)
Optional
Supplier management (coming soon)
Optional

i-doit Suite+ emergency overview

In 4 steps to optimal IT emergency planning

1. Asset management

 Capture your business processes in a structured manner, assess their criticality, and define the consequences of failure. Document regulatory requirements directly on the respective process and build a clear responsibility hierarchy with crisis team and emergency team – optionally maintained manually or imported via interface (e.g., Active Directory), including access to existing personnel inventories from ISMS or Data Protection. 

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2. Crisis/emergency teams

At this point, you bring together individual processes with personnel. You have the ability to assign internal and external employees to crisis teams and emergency teams.

You can set the crisis team and emergency team across processes by tenant or individually for each process.

When a person transfers their responsibilities for processes, measures, or team membership, you can easily reassign them to another person.

grcsuiteplus_NotfallKrise Teams

3. Document management

Capture documents relevant to emergency planning (e.g., manuals & license certificates) and images (e.g., location & floor plans) and import them into the emergency management system.

You can structure, update, or create new documents.
Additionally, you can set measures for documents in this area and store service times and contract periods.

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4. Recovery planning

Capture and create structured recovery plans for each individual asset and define the RTO (Recovery Time Objective) – the maximum tolerable time span for restoration.

Store the concrete steps for restarting directly on the respective asset, including dependencies to other systems and processes. In an emergency, you don't rely on improvisation or the knowledge of individual employees, but always have a clearly defined, traceable process at hand – and know exactly which steps to perform in which sequence to restore operations as quickly as possible.

grcsuiteplus_Wiederanlauf Prozess BCMNotfall

Use Cases

Use cases for ISMS, risk and compliance management

Audit Management
Audit management

You centrally manage audits, plan inspections, document results, and automatically generate audit reports.

View Use Case

Dokumentenmanagement
Document management

You manage documents with revision security, version and edit them directly in the tool, and use templates as well as import functions.

View Use Case

GAP Analysis
GAP analysis

i-doit supports gap analyses according to standards such as ISO 27001, ISO 9001, or NIS2 including maturity assessment, responsibilities, and document mapping.

View Use Case

Vendor Management
Supplier management

You centrally rate and manage vendors, document contracts, and maintain contact information as well as backup suppliers.

View Use Case

Measure Management
Action management

You derive measures, distribute tasks, track deadlines, and receive automatic email notifications.

View Use Case

Security Incident Management
Security incident management

You document and assess security incidents in compliance with ISO and NIS2 standards, assign affected assets, and centrally derive measures.

View Use Case

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Book your personal live demo

Our i-doit team will be happy to take the time to advise you personally on your application.

FAQs on i-doit Suite+ Emergency

What is IT emergency planning and why is it a requirement for companies today?

IT emergency planning is a structured approach to business continuity that ensures organizations can respond quickly and effectively to IT outages and crises. Today, it's a mandatory requirement for most companies due to regulatory requirements like ISO 27001, NIS2, BSI 200-4, and TISAX. These standards require companies to have documented, tested emergency plans to protect critical business processes and maintain operational capability during IT incidents.

Why is manual IT emergency planning with documents no longer sufficient?

Manual emergency plans stored in documents or spreadsheets quickly become outdated, are difficult to maintain, and fail to accurately represent complex system dependencies. Digital solutions like i-doit Suite+ Emergency automate the planning process, continuously update all related data, link processes with personnel and systems, and ensure that plans remain current and reliable.

How does i-doit Suite+ Emergency specifically support IT emergency planning?

i-doit Suite+ Emergency centrally maps business processes, IT infrastructure, and personnel. Through system interfaces, data is automatically imported, failure scenarios can be realistically simulated, and tailored recovery plans are created. In an emergency, these plans can be immediately activated—structured, transparent, and efficient.

What benefits does i-doit Suite+ Emergency offer in an emergency?

In an emergency, i-doit Suite+ Emergency enables:

  • Rapid identification of critical processes
  • Clear responsibilities and escalation paths
  • Immediately available recovery plans
  • A structured decision-making foundation for crisis teams

This saves valuable time and allows organizations to stabilize operations quickly.

Does i-doit Suite+ Emergency meet the requirements of ISO 27001 and BSI 200-4?

Yes – i-doit Suite+ Emergency supports organizations in implementing compliant IT emergency planning according to ISO 27001 and BSI Standard 200-4. The integrated analysis and reporting functions provide strong evidence for audits, reviews, financial auditors, and cyber insurance assessments.

How does i-doit Suite+ Emergency help protect against knowledge and personnel loss?

The solution documents roles, responsibilities, and required competencies transparently. This prevents knowledge silos where critical expertise resides with only one person. Critical knowledge remains available even when personnel are absent due to illness, vacation, or employment changes.

Which companies is i-doit Suite+ Emergency the right solution for?

i-doit Suite+ Emergency is suitable for:

  • Mid-sized and large organizations
  • Public administration agencies
  • Organizations with high compliance requirements

Organizations particularly benefit when they want to increase IT resilience, reduce business continuity risks, and professionally formalize their IT emergency planning.

How quickly can i-doit Suite+ Emergency be implemented? Thanks to pre-configured structures, import functions, and practical workflows, i-doit Suite+ Emergency can be productively deployed in a short time. Organizations quickly gain a reliable foundation for their IT emergency planning—without lengthy project phases.
Can I use i-doit Suite+ Emergency in combination with other products?

Yes, i-doit Suite+ Emergency is part of the entire i-doit GRC Suite+ solution and can be deployed flexibly:

  • As individual products (e.g., Emergency, ISMS, Data Protection, BCM)
  • Or integrated as part of a comprehensive information security management system with shared database and unified interface
Can I implement emergency planning, ISMS, and data protection together? Yes. i-doit Suite+ Emergency is part of the complete i-doit GRC Suite+ and enables shared data usage with i-doit Suite+ ISMS and i-doit Suite+ Data Protection. This allows you to implement all three areas in one integrated solution.
What CMDB integration is available? i-doit Suite+ Emergency has native integration with the i-doit up CMDB, allowing you to seamlessly synchronize data between both solutions and use only one login.