Healthcare Software Solutions | Optimal Infrastructure Documentation

Use cases

i-doit use cases for your documentation needs

Network and cabling management

You document active and passive network elements including cabling, port assignment, IP addresses and configurations centrally and comprehensibly.

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Software and license management

You record and analyze software and licenses, monitor runtimes, users and authorizations and avoid license violations and unnecessary costs.

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Reporting and auditing

You analyze your IT infrastructure, identify documentation gaps and create location, user or cost centre-related reports and audit PDFs.

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Contract management

You document and manage contracts centrally, link them to objects and responsible parties and are automatically informed about deadlines and terms.

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Life cycle management

They document maintenance and lifecycles, make changes traceable, automate processes and keep track of responsibilities and warranty periods.

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Location management

You document locations, rooms and infrastructure, link these to contact persons and also visualize server rooms clearly.

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Countless systems come together in hospitals: medical technology, IT networks, building automation, security technology, supply facilities, maintenance plans, operator obligations and vital processes.

With the MedTec add-onfor i-doit, hospitals document their entire medical technology in a structured and audit-proof manner: devices, serial numbers, test intervals, locations, persons responsible, contracts, manufacturer information and dependencies are fully recorded and linked. At the same time, IT systems, rooms, nurses' stations, servers, networks and cable routes can be displayed in the same system.

Documentable:

Medical devices, serial numbers, test intervals and locations of use
IT systems, servers, end devices, networks and cable routes
Rooms, stations, buildings, technical areas and infrastructure objects
Maintenance plans, operator obligations, inspections and histories
Contracts, manufacturer data, support information and cost centers
Responsible persons, roles, responsibilities and service providers
Critical dependencies between devices, rooms and systems

Advantages:

Complete overview of medical technology, IT, rooms and technical systems
Audit-proof documentation in accordance with MPBetreibV, KRITIS and internal specifications
Faster processes thanks to clear responsibilities and unambiguous data
Reduce risks thanks to traceable maintenance and a clean inspection history

Diagnostic centers work with highly sensitive technology, tight processes and clear responsibilities. Imaging equipment, IT systems, networks, rooms and technical facilities must function reliably at all times - and be documented in a way that is easy to trace.

With i-doit, diagnostic centers record their entire technical environment centrally: from MRI and CT systems, diagnostic workstations and servers to rooms, network routes and maintenance plans.

Documentable:

Imaging equipment, ultrasound, laboratory and diagnostic systems
IT workstations, servers, networks, security and storage solutions
Rooms, areas, technical infrastructure and associated equipment
Maintenance and inspection intervals, contracts, service providers, responsibilities
Dependencies between technology, rooms and IT systems

Advantages:

Central overview of all devices and systems - no searching, no isolated solutions
Clean inspection and maintenance history for technology, IT and systems
More secure processes thanks to traceable dependencies and clear responsibilities
Better planning and fewer breakdowns thanks to complete, up-to-date documentation

Medical centers and deaconries operate a wide range of facilities: Doctors' surgeries, care areas, social services, advice centers, therapy and administration rooms. Each of these units uses equipment, IT systems, networks, rooms, contracts and service providers.

With i-doit, you can maintain an overview of all technical areas. Rooms, IT, medical equipment, infrastructure, contracts and responsibilities are recorded in one place and logically linked with each other.

Documentable:

Practice equipment, medical devices, therapy technology and workstations
IT systems, networks, end devices, access and software
Rooms, buildings, technical facilities and associated equipment
Maintenance and testing processes, service providers, contracts and persons responsible
Cost centers, locations, organizational units and dependencies

Advantages:

Central overview of all areas - practice, care, administration, technology
Clean documentation for audits, inspections and operator obligations
Less coordination effort thanks to clear responsibilities and traceable data
Better planning and operational reliability thanks to transparent infrastructure

Suitable add-ons

Our add-ons for modular function expansion

i-doit Add-on Flows

Create powerful automations without programming knowledge, simply start them on a schedule or manually at the touch of a button.

i-doit Add-on Smart Bundle

Get 4 powerful add-ons for the price of 2! Flows, Documents, Analysis and Forms.

i-doit Add-on Documents

Automatically create documents as PDFs with daily updated data (e.g. hardware handover certificate or disaster recovery plan).

i-doit Add-on Events

Automate the operation of your data center with the latest data from the CMDB. Events trigger and control further processes.

i-doit Add-on Maintenance

The maintenance add-on supports the planning, execution and documentation of maintenance and inspections. Maintenance intervals, dates and responsibilities are managed centrally and linked directly to the respective devices, installations or systems.

i-doit Add-on Api

With the API add-on, data can be automatically read, written and updated in i-doit. Perfect for integrations with ticket systems, inventory tools or your own automations.

i-doit Add-on Analysis

Add-on for powerful data analysis. Calculate service costs, check the data quality of the CMDB and carry out failure simulations.

i-doit Add-on Forms

Easily create forms that you can make available to users for simplified data entry. Example: Allow users to document hardware or goods themselves.

i-doit Add-on ISMS

Set up an information security management system with risk analysis and management in accordance with ISO 27001.

i-doit Add-on Checkmk2

Integrate the Checkmk2 monitoring system into i-doit. This supports comparisons between TARGET and ACTUAL from CMDB and monitoring.

i-doit Add-on Trigger

Store buttons with your own triggers and start IT processes directly from i-doit - e.g. the automatic deployment of a virtual machine.

i-doit Add-on VIVA2

With this add-on, you can create an information security management system (ISMS) in accordance with the BSI's IT baseline protection methodology.

Compliance
(KRITIS, ISO27001 and NIS-2)

Ticketing -
Central process control

Live status off
Monitoring

Automatic
Network inventory

API usage

Compliance (KRITIS, ISO27001 and NIS-2)

Ensure compliance with laws, standards and guidelines.

Secure critical infrastructures transparently. With i-doit, risks according to ISO 27001 can be systematically recorded, evaluated and linked to the affected assets. This creates a transparent basis for the verification of security measures and the implementation of NIS2 requirements. Technical and organizational measures (TOMs) are centrally documented, monitored and maintained in an audit-proof manner.

Advantages:

Auditable infrastructure
Audit-proof recording in accordance with NIS2 & ISO-27001 & BSI-KritisV
Strengthening of information security
Implementation of PDCA processes
Faster response in the event of an incident or crisis

Ticketing - Central process control

Link processes and associated assets.

Control IT service processes efficiently and transparently. With the integration of ticket systems in i-doit, you can bundle all processes in one place. From fault reports and change requests to service requests. The link to your assets, contracts and responsibilities creates a central information base for the entire IT operation.

Tickets are documented in a traceable manner, automatically classified and can be prioritized, delegated and closed using defined workflows. This creates a smooth process between technology, organization and support.

Advantages:

Standardized control of all IT processes
Clear responsibilities and faster response times
Seamless traceability of changes and measures
Direct connection to CMDB objects and documentation
Basis for key figures, evaluations and process optimization

Live status from monitoring

Integrate live data into IT documentation

Efficient monitoring ensures that your IT systems are available and transparently documented at all times. With i-doit, monitoring data can be transferred directly into the CMDB. Devices, hosts and services are automatically synchronized and kept up to date. This gives you an overview of the status and life cycle of your entire infrastructure.

By linking monitoring information with the IT documentation, you can detect failures at an early stage, track changes to devices or services and analyze dependencies in a targeted manner. i-doit not only makes monitoring data visible, but also forms the basis for data-driven decisions.

Advantages of infrastructure monitoring with i-doit:

Automatic synchronization: devices, hosts and services from the monitoring are directly synchronized with the IT documentation - without double maintenance effort.
Up-to-date system overview: All status information, runtimes and changes are visible in the CMDB at all times.
Fast error detection: Failures and faults are recorded immediately and displayed in the documentation.
Life cycle transparency: Changes, maintenance and replacement times can be tracked seamlessly.
Linked information: Monitoring data is in the context of services, contracts, locations or responsible parties.
Better basis for decision-making: The combination of real-time data and documentation creates a complete picture of your IT landscape.
Efficiency and compliance: Less manual work, reduced risk of errors and clean evidence for audits and certifications.

Automatic network inventory

Complete and up-to-date recording of IT infrastructure.

With the automatic network inventory, all devices, systems and software installations in your network are regularly detected, recorded and synchronized with i-doit. This creates a CMDB that is always up-to-date and complete - without any manual effort.

By connecting tools such as JDisc, OCS Inventory or Baramundi, all relevant information - from hardware data and installed software to IP addresses and ports - can be centrally managed and evaluated. Changes in the network are automatically detected and documented in a versioned format.

Advantages:

Complete and up-to-date IT database without manual effort
Automatic detection of changes in the network
Seamless integration with the i-doit CMDB
Basis for audits, compliance and IT documentation
Significant time savings for inventory and IT reporting

API usage - exchange data intelligently with other systems

Synchronize data between any applications and systems

With the i-doit API, you can seamlessly connect your CMDB to existing applications, services and automations. Whether ticketing, monitoring, discovery, asset management or your own business tools: Data can be exchanged bidirectionally, updated and processed in real time. This creates a central information point that connects different systems with each other and considerably simplifies processes.

Configurations, status values, object data and relationships can be automatically transferred to or from external systems. Changes made in a connected system can be immediately mapped in the CMDB - without manual effort and without duplicate data storage.

The API enables companies to flexibly expand their processes, automate workflows and make information available exactly where it is needed.

Advantages:

Automatic data exchange between CMDB and third-party systems
Bidirectional synchronization of assets, status values, relationships and metadata
No duplicate maintenance thanks to a central, standardized data source
Flexible integration into existing software landscapes and specially developed tools
Automation of processes (e.g. creation of new tickets, discovery updates, monitoring alerts)
Higher data quality, as information is always kept up-to-date and consistent
Optimal basis for processes, reporting, audits and ITSM workflows

Healthcare

- Software, use cases & solutions

Solutions for hospitals

Solutions for diagnostic centers

Solutions for medical centers and diaconia

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Applications for the healthcare sector