i-doit
CMDB, ITSM, ITIL, IT-Docu
i-doit Whitepaper
The i-doit whitepapers bring comprehensive expert knowledge to the point. We provide you with compact and comprehensible knowledge on all aspects of IT documentation.
The configuration management plan
Before you start with your IT documentation, you should plan carefully. Every minute you invest in this phase will be recouped several times over during the project. But what is the best way to proceed? And why is careful planning important? Find out in this white paper.
6 steps to IT documentation
This guide will help you get started with IT documentation. Clear sections explain how to carry out your IT documentation project. The individual steps, which logically build on each other, ensure that you never lose your bearings in your project.
How to set up a functioning CMDB
If the "CMDB" project is not treated as a project, it can fail. The wrong conclusion: it is impossible to set up a CMDB. In this white paper, we put an end to this and 6 other myths and provide tips on how to set up a functioning CMDB in your company.
6 steps to IT service management
Still not sure how to approach your ITSM project and what you need for it? This white paper gives you the most important tips and advice. In this second part of our ITSM series, we explain how to get through the project and select the right solutions.
IT service management with the i-doit CMDB
You have already dealt with the topic of ITSM and perhaps already have a monitoring system or a service desk in use. Would you now like a complete ITSM solution? We'll show you how this is possible with the i-doit CMDB.
Change management with the RfC Manager
ISO 27001 and IT baseline protection require change management. ITIL mentions it in almost every second chapter. But what is a change? And how does effective change management reduce risks in the company and minimize disruptions?
Monitoring - Finding the right solution
In this white paper, you will learn which points to consider when looking for a monitoring solution, without making a recommendation for a specific product. Because we know: A solution must suit you, the systems, processes and people you use.
An introduction to IT service management
In this first of three parts of the ITSM series, we will show you what ITSM is all about and what its benefits are. You will learn about the prerequisites for introducing IT service management and the steps required to do so.
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Book your personal live demo
Our i-doit team will be happy to take the time to advise you personally on your application.