Import information from tables using AI
Import tables into i-doit — or connect your AI agent directly to your CMDB via the i‑doit MCP server
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With the i-doit ChatCMDB Add-on, you can easily import your existing documentation into i-doit
Import device lists – creating devices has never been easier.
With the i-doit ChatCMDB Add-on, you can import large volumes of data without complex mapping or manual preparation. Instead of manually assigning CSV files, you simply upload the file or paste the content directly and briefly describe what should be created. The data is automatically detected, usually interpreted correctly, and directly created in your CMDB — including assignments such as users, locations, and other related information.
Even large device inventories can be transferred in a structured way within seconds, without the need to deal with import rules or field mappings.
Key benefits at a glance:
- No manual mapping of CSV fields required
- Fast import of large data volumes
- Automatic assignment of devices, users, and locations
- Significantly less time required compared to traditional imports
- Clean and consistent data transfer with no rework needed

Devices, users, locations, or other data imports – flexible for a wide range of use cases
More than just device lists: use your CSV data directly
Import more than just individual client lists – handle a wide variety of data structures without complex preparation. Whether devices, users, locations, or other objects, you simply paste your CSV and briefly describe what should be created. The data is detected, processed in a structured way, and directly created in your CMDB.
Typical use cases:
- Import of device lists (laptops, monitors, servers, etc.)
- Creation of users including assignment to devices
- Import of location and room structures
Bulk updates of existing data - Combination of multiple data types in a single import (e.g. devices + users + locations at the same time)

Faster use of i-doit through AI integration
With the i-doit ChatCMDB Add-on, you can access your IT documentation directly via chat and complete typical tasks much faster. You eliminate unnecessary clicks, reduce potential sources of error, and always maintain full visibility over your data. Whether querying, updating, or creating new entries – you work more efficiently, in a more structured way, and without detours.
Key benefits at a glance:
- Direct access to data without navigation
- Significantly faster day-to-day processing
- Fewer errors thanks to clear inputs
- No specialist knowledge of i-doit required
- Clean and consistent documentation

i-doit as a live context for AI agents – the i-doit MCP server
No import. No copy-paste. Your CMDB answers directly.
With the i-doit MCP server (Model Context Protocol), your CMDB becomes an active knowledge source for external AI agents — such as Claude by Anthropic, Microsoft Copilot, or other LLM-based tools. The AI agent queries i-doit in real time: structured, context-aware, and without any manual preparation.
While the ChatCMDB Add-on simplifies importing into i-doit, the MCP server enables access from i-doit — directly into your AI workflows. Your documentation stops being a reference you look up, and becomes a live data layer your AI tools can actively work with.
Key benefits at a glance:
- No data export or manual pasting into AI chats required
- AI agent reads assets, dependencies, and locations live from your CMDB
- Ideal for incident analysis, compliance checks, and identifying documentation gaps
- Works with all MCP-compatible AI tools and agents
- Keeps your AI responses grounded in your actual, current infrastructure data
Typical use cases:
- "Which systems are affected if this server fails?" — answered directly from your CMDB
- Automated compliance gap detection based on live asset data
- Incident context retrieval during outages without manual lookup
- Natural-language queries across your entire IT documentation

FAQs about AI use cases
Your benefits at a glance
Any AI system that communicates via the MCP protocol can be integrated. This makes the integration highly flexible and not limited to specific providers.
If you’d like to try the add-on yourself, please contact our sales team to request a trial license.
No. The current functionality is limited to the standard features available in the web interface. Advanced or custom API functions are currently not part of the integration.
Yes. The solution can be used both in cloud environments and on-premises infrastructures.
For a live demo, please contact our sales team directly.
Book your personal live demo
Our i-doit team will be happy to take the time to advise you personally on your application.

