ITSM

The selection of tools for the implementation of IT service management is challenging. Only those who know their requirements precisely will reach their goal. In our practical example, you will accompany a fictitious company on the way to finding the right components for its ITSM - from defining the requirements to selecting and combining the individual tools. The use case in the white paper

• describes a possible ITSM solution

• provides tips and information on the decision-making process

• shows the advantages of the i-doit CMDB