i-doit
CMDB, ITSM, ITIL, IT-Docu
On July 19, 2024, a faulty update from a leading cybersecurity company (Crowdstrike) triggered a chain reaction that grounded numerous airlines, postponed hospital operations and restricted banking functions worldwide. This incident highlights the vulnerability of global IT systems to outages, even without external attacks.
In today's interconnected world, solid IT documentation is essential to quickly recover from such unexpected global cloud and network incidents, such as the recent incident at a major cybersecurity company.
While IT documentation with i-doit cannot prevent such incidents, it goes a long way to ensuring that IT systems can be quickly restored and normal operations resumed.
In critical situations, i-doit ensures that important information is quickly accessible. For example:
- Which systems are running Windows 10 or 11 on which the affected security agent is installed?
The pre-filter and CMDB functions of i-doit can also identify:
-
Which IT services are affected by the outage so that users can be specifically notified.
-
How to prioritize the recovery of IT services quickly and efficiently.
Such detailed information gives teams a significant time advantage in crisis management. In addition, i-doit can save comprehensive system configurations, which facilitates a quick return to the original settings in disaster recovery scenarios.
i-doit is the leading software for IT documentation and CMDB. It supports companies in documenting and managing IT and asset infrastructures, identifying dependencies and implementing efficient IT service management (ITSM) processes.
Make sure your organization is prepared with the right IT documentation. Start your IT documentation journey and try i-doit for free.
.webp?width=300&name=multi-ethnic-colleagues-working-together-at-data-c-2025-03-15-19-35-44-utc%20(1).webp)