i-doit Add-on RfC

Key functionalities

Decision making based on comprehensive information
Guidance through the various process steps

Pricing

Paid.

Fixed priced add-on

More information

Support

Information on support options can be found on the developer website

More information

Installation

For installation instructions, please contact the developer

Description

IT asset management is the basis for many IT Service Management Processes. Therefore, the currentness of documented information is essential. The process mainly responsible for changes in the IT infrastructure and its documentation is the Change Management process.

The Change Management process makes sure that

only approved changes are allowed to be implemented
the risks for planned changes are evaluated
the consequences in case of not implementing the changes are assessed
all activities required for the change are planned.

Besides that, the i-doit RfC add-on supports Change Managers and Administrators in planning recurring changes, so that a prepared and pre-approved workflow can be invoked and executed on occasion.

Use cases

i-doit use cases for your documentation needs

Network and cabling management

Network and cabling management

You document active and passive network elements including cabling, port assignment, IP addresses and configurations centrally and comprehensibly.

Software and license management

Software and license management

You record and analyze software and licenses, monitor runtimes, users and authorizations and avoid license violations and unnecessary costs.

Reporting and auditing

Reporting and auditing

You analyze your IT infrastructure, identify documentation gaps and create location, user or cost centre-related reports and audit PDFs.

Contract management

Contract management

You document and manage contracts centrally, link them to objects and responsible parties and are automatically informed about deadlines and terms.

Life cycle management

Life cycle management

They document maintenance and lifecycles, make changes traceable, automate processes and keep track of responsibilities and warranty periods.

Location management

Location management

You document locations, rooms and infrastructure, link these to contact persons and also visualize server rooms clearly.

Use-Cases

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