i-doit Add-On Maintenance

Key functionalities

Planning of one-time and recurring maintenance schedules
Relations to any IT asset and
Configuration Item
Calendar view for future maintenance windows
Documentation of maintenance results

Pricing

Free

This add-on can be used for free.

Support

Support for this add-on is included in the i-doit basic support

Installation

For installation instructions, please check the Knowledge Base

Coordinate maintenance schedules and document all changes in a central place

With this add-on you plan your one-time and recurring maintenance schedules which are then shown in your calendar view. Automatic notifications can be added to you schedules. The maintenance dates are linked with the impacted objects which enables the team to access the entire documentation and the history of the maintained device immediately.
If there is currently a maintenance window the respective status is shown in the CMDB and visible for everyone. The results of the maintenance can be documented in dedicated fields, a note on the completed maintenance is also added to the logs of related objects.

Who do we recommend this add-on for?

Organizations, which deal with the coordination of maintenance and efficient execution of maintenance windows, obtain organizational support with the Maintenance add-on.

Use cases

i-doit use cases for your documentation needs

Network and cabling management

Network and cabling management

You document active and passive network elements including cabling, port assignment, IP addresses and configurations centrally and comprehensibly.

Software and license management

Software and license management

You record and analyze software and licenses, monitor runtimes, users and authorizations and avoid license violations and unnecessary costs.

Reporting and auditing

Reporting and auditing

You analyze your IT infrastructure, identify documentation gaps and create location, user or cost centre-related reports and audit PDFs.

Contract management

Contract management

You document and manage contracts centrally, link them to objects and responsible parties and are automatically informed about deadlines and terms.

Life cycle management

Life cycle management

They document maintenance and lifecycles, make changes traceable, automate processes and keep track of responsibilities and warranty periods.

Location management

Location management

You document locations, rooms and infrastructure, link these to contact persons and also visualize server rooms clearly.

Use-Cases

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