i-doit - The complete solution for IT documentation
On-premises and in the cloud
With i-doit, you can manage hardware, software, contracts and services centrally, transparently and audit-proof. As a CMDB, i-doit networks assets and dependencies, supports ITAM and ITSM and keeps your IT data up to date through discovery connections - without Excel.
4.7/5 on Capterra | 2,000+ satisfied customers

Functionalities of i-doit
For IT professionals who need a high degree of flexibility & appreciate a wide range of functions
Connection to monitoring, inventory, warehouse, service desk and ERP management.
i-doit can be hosted locally (with/without the Internet) or in our cloud.
Thanks to the flexible customizability of i-doit, your company requirements can be mapped.
Centralized IT documentation with i-doit
Transparency and structure for your entire IT landscape with networked assets

Central CMDB with i-doit
The reliable database for services, processes & decisions - with networked configuration items

IT service management (ITSM) with i-doit
Structured IT services, clear processes and fast reactions during operation

structured processing of IT requests
i-doit use cases
Use cases around IT documentation, CMDB & ITSM

You document locations, rooms and infrastructure, link these to contact persons and also visualize server rooms clearly.

You document and manage contracts centrally, link them to objects and responsible parties and are automatically informed about deadlines and terms.

license management
You record and analyze software and licenses, monitor runtimes, users and authorizations and avoid license violations and unnecessary costs.

-cabling management
You document active and passive network elements including cabling, port assignment, IP addresses and configurations centrally and comprehensibly.

reporting
You analyze your IT infrastructure, identify documentation gaps and create location, user or cost centre-related reports and audit PDFs.

i-doit supports GAP analyses according to standards such as ISO 27001, ISO 9001 or NIS2, including maturity level assessment, responsibilities and document assignment.

i-doit enables protection requirement analyses with automatic inheritance into the infrastructure, risk assessment and tracking of measures.

management
You document and evaluate security incidents in accordance with ISO and NIS2, assign affected assets and centrally derive measures.

management
You document data protection incidents in compliance with the GDPR, assess risks and derive measures centrally.
Add-ons
Over 40 add-ons - for specialized use cases & integrations
This bundle combines the i-doit add-ons Documents, Flows, Analysis and Forms to professionalize your IT documentation and automate processes efficiently.
Create powerful automations without programming knowledge, simply start them on a schedule or manually at the touch of a button.
Automatically create documents as PDFs with daily updated data (e.g. hardware handover certificate or disaster recovery plan).
Add-on for powerful data analysis. Calculate service costs, check the data quality of the CMDB and carry out failure simulations.
With the API add-on, data can be automatically read, written and updated in i-doit. Perfect for integrations with ticket systems, inventory tools or your own automations.
Easily create forms that you can make available to users for simplified data entry. Example: Allow users to document hardware or goods themselves.
Display rooms graphically. Store building plans and arrange objects such as workstations. WLAN heatmaps are also possible.
Automated data exchange with other applications
Digital signatures directly in i-doit!
Capture all the details of your network
With the API add-on, data can be automatically read, written and updated in i-doit. Perfect for integrations with ticket systems, inventory tools or your own automations.
Easily create forms that you can make available to users for simplified data entry. Example: Allow users to document hardware or goods themselves.
i-doit integrations
Boundless integrations connect i-doit with your IT landscape
i-doit can be seamlessly connected to IT service desk systems to optimize your support processes. Examples of compatible systems are ((OTRS)) Community Edition, KIX Service Management and Zammad.
Thanks to its flexible API, i-doit can be integrated with numerous software solutions, including ERP systems.
To automatically add data and assets to your i-doit system, we recommend the use of specialized inventory systems such as JDisc or OCS.
Numerous importers allow easy connection and data transfer of your data from Microsoft Excel, ACMP, GLPI, vmware, Pit-FM, ServieNow, Matrix42 and many more.
For centralized and secure user and rights management, i-doit can be integrated into directory services such as LDAP or Active Directory.
i-doit is made for the joint operation of monitoring systems. Examples here are: Nagios or Checkmk.
Book your personal live demo
Our i-doit team will be happy to take the time to advise you personally on your application.
References
Inventory of systems
One of the largest projects in the field of nuclear fusion research - ASDEX Upgrade - uses i-doit pro to inventory and manage technical equipment.

Asset Management
Leading operator of cloud and data center services. Use of i-doit in asset management. Automation in the configuration and setup of systems is realized with Ansible.

FAQs about i-doit
Your advantages at a glance
i-doit is a web-based software solution for comprehensive and detailed IT documentation.
It can be purchased both on premises and in the cloud. The software allows you to record data on all aspects of your IT landscape. By mapping relationships between objects, i-doit can be used to create a fully-fledged CMDB. Thanks to the numerous interfaces, third-party systems such as discovery and monitoring can be connected to i-doit. In this way, i-doit serves as the basis for a complete ITSM solution.
The i-doit data model allows IT documentation of any size. This makes the software suitable for companies of all sizes.
Yes, please use our 30-day trial version. This is available as an on-premises version and as a virtual machine. In addition to all i-doit add-ons developed by synetics, the trial version also includes support for a full month. Test here for free!
To receive your trial version with the corresponding license key, click here. You can select your desired trial version on the following pages. You will then receive an e-mail with all the details for downloading the software and the license key or for automatically creating your cloud instance. Test here for free!
The trial version is a fully functional IT documentation system that allows you to create up to 5,000 objects. You have access to all add-ons developed by synetics GmbH. In addition, further i-doit add-ons from third-party manufacturers are available for testing.
After clicking on one of the buttons on this page, you can select which type of installation you would like to download and test on the following pages. The following downloads are available.
Virtual machine:
The virtual machine contains a complete i-doit installation on a Debian GNU/Linux 12.
Windows Installer:
The Windows Installer provides a complete i-doit environment on Microsoft server systems. The installation is done with one click.
Automatic installation:
An interactive bash script guides you through all configurations on a Linux system and installs the required components
Manual installation:
Web server, database, PHP and i-doit are installed and configured manually. Backups and cronjobs must also be set up independently.
After clicking on one of the buttons on this page, you can select which type of test instance you would like to test on the following pages. If you opt for the cloud, we will automatically create a virtual environment for you

