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i-doit Add-on

Allgeier ITS ((OTRS)) CE Connector

   i-doit     /        Paid

Establish a seamless connection to the ((OTRS)) Community Edition.

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Key functionalities

  • CMDB fully available in ((OTRS)) Community Edition

  • No installation on ((OTRS)) Community Edition side required

  • No update of the connector required in case of ((OTRS)) Community Edition updates

  • Free choice of information to be synchronized from i-doit to ((OTRS)) Community Edition

Pricing

Paid.

Ask for pricing 

Support

Information on support options can be found on the developer website.

More details

Installation

For installation instructions, please contact the developer.

More details

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Ticketing System with i-doit Integration

Thanks to the i-doit/((OTRS)) Community Edition Connector, the ((OTRS)) ticketing system can be effortlessly combined with i-doit into a unified solution. The connector, developed as an i-doit add-on, keeps CIs (assets/inventory) and service data synchronized between ((OTRS)) Community Edition and i-doit at all times. In this setup, i-doit acts as the leading system.

Use-Cases

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Test i-doit free for 30 days

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2000+ Customers
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No payment details required
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Support included
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Full functionality
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GDPR compliant

Weitere Add-ons

Documents
Documents

Vom Hardware-Übergabeschein bis zum Desaster Recovery Plan. Erstellen Sie ansprechende Dokumente – auch als PDF – mit tagesaktuellen Daten aus Ihrer CMDB – automatisch! von jeglicher Hardware revisionssicher dokumentieren.

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Events
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Automatisieren Sie den Betrieb Ihres Rechenzentrums mit den aktuellen Daten aus der CMDB. Ereignisse (Events) lösen die weiteren Prozesse aus und steuern diese.

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Flows
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Erstellen Sie leistungsstarke Automatisierungen ohne Programmierkenntnisse.

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RfC

Change Management nach ITIL wird mit diesem Add-on realisiert. Der voll integrierte Prozess wird direkt auf betroffene CIs angewandt.

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Contact us for more details!

Discover how the i-doit add-on Allgeier ITS ((OTRS)) CE Connector can support and streamline your processes. Get in touch with us for more information, pricing details, or to request a quote.

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Telefon: +49 (0) 211 - 699 31 0