i-doit
CMDB, ITSM, ITIL, IT-Docu
i-doit Add-on
Allgeier ITS ((OTRS)) CE Connector
i-doit / Paid
Establish a seamless connection to the ((OTRS)) Community Edition.
Key functionalities
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CMDB fully available in ((OTRS)) Community Edition
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No installation on ((OTRS)) Community Edition side required
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No update of the connector required in case of ((OTRS)) Community Edition updates
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Free choice of information to be synchronized from i-doit to ((OTRS)) Community Edition
Pricing
Paid.
Support
Information on support options can be found on the developer website.
Installation
For installation instructions, please contact the developer.
Use-Cases
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Weitere Add-ons
Documents
Vom Hardware-Übergabeschein bis zum Desaster Recovery Plan. Erstellen Sie ansprechende Dokumente – auch als PDF – mit tagesaktuellen Daten aus Ihrer CMDB – automatisch! von jeglicher Hardware revisionssicher dokumentieren.
Events
Automatisieren Sie den Betrieb Ihres Rechenzentrums mit den aktuellen Daten aus der CMDB. Ereignisse (Events) lösen die weiteren Prozesse aus und steuern diese.
Flows
Erstellen Sie leistungsstarke Automatisierungen ohne Programmierkenntnisse.
RfC
Change Management nach ITIL wird mit diesem Add-on realisiert. Der voll integrierte Prozess wird direkt auf betroffene CIs angewandt.
More Add-ons
Documents
From the hardware handover certificate to the disaster recovery plan. Create appealing documents - also as PDF - with daily updated data from your CMDB - automatically!
i-doit
Paid
Events
Automate the operation of your data center with the current data from the CMDB. Events trigger and control the further processes.
i-doit
Free
Flows
Create powerful automations without any programming knowledge!
i-doit
Paid
RfC
Change management according to ITIL is realized with this add-on. The fully integrated process is applied directly to affected CIs.
i-doit
Paid
Contact us for more details!
Discover how the i-doit add-on Allgeier ITS ((OTRS)) CE Connector can support and streamline your processes. Get in touch with us for more information, pricing details, or to request a quote.
Telefon: +49 (0) 211 - 699 31 0