i-doit
CMDB, ITSM, ITIL, IT-Docu
4.7/5 on Capterra | 2,000+ satisfied customers
The 6 most important functions for onboarding / offboarding
Object-based mapping of employees and workplaces
Employees, workstations and assets are managed as separate objects and clearly linked to each other.
Workstation container for structured furnishing
Workstations can be set up as containers in which devices, peripherals, software and accessories are combined.
Handover and return documentation
Handovers and returns of appliances and equipment are documented and historicized directly at the property.
Replacement and rebooking of devices and components
Devices and individual components can be easily replaced, reassigned or booked back - including history.
Link to responsible persons and users
Assets and workstations are clearly assigned to people, roles or departments.
Connection to ticket and workflow systems
Onboarding and offboarding processes can be transferred to external ticket or workflow systems via API or add-ons.
Why are structured handover and return documents so important?
Handovers and returns of devices, additions and equipment are often incompletely documented on a day-to-day basis. This leads to queries, ambiguities and missing evidence - especially in the event of staff changes or audits.
i-doit documents handovers and returns in a structured and traceable manner directly in the CMDB. All transferred components are clearly assigned to employees, workstations and times. The status, scope and persons involved are fully recorded and remain permanently available.
Advantages:
- Clear evidence of handover and return
- Clear assignment to employees and workstations
- Fewer queries and discussions
- Audit-proof documentation for audits and checks
- Greater transparency in the onboarding and offboarding process
How do predefined workstation containers support a standardized workstation design?
Setting up workstations manually is time-consuming and error-prone. Different equipment and individual assignments make it difficult to maintain an overview and standardization.
i-doit makes it possible to map workstations using predefined containers. Typical workstation variants - such as office, home office or special workstations - can be defined in a standardized way and assigned quickly. All components are assigned together and changes are documented in a traceable manner.
Advantages:
- Fast and standardized setup of new workstations
- Uniform equipment instead of individual configurations
- Less manual effort for onboarding and relocations
- Clear structure and overview of workstation equipment
- Simple adaptation when changing roles or tasks
How can components and devices be easily replaced?
Device changes, repairs or upgrades often lead to inconsistent documentation or unnecessary effort when setting up new workstations.
i-doit supports the structured replacement of individual components or complete devices. New hardware can be assigned, old devices can be taken back or rebooked without changing the workstation structure. All changes are documented directly and remain fully traceable.
Advantages:
- Fast and clear replacement of devices and components
- Complete traceability of all changes
- Less effort for repairs, upgrades or defects
- Clear history for audits and internal controls
- Stable and up-to-date workplace documentation
How do ticket and workflow systems integrate onboarding and offboarding?
Onboarding and offboarding processes require several departments to work together. Without integration, there are media disruptions, manual coordination and a lack of transparency regarding status.
i-doit transfers relevant information to connected ticket and workflow systems via APIs or add-ons. Tasks, approvals and processing steps are triggered automatically, while i-doit remains the central data source.
Advantages:
- Automatic creation of tasks and tickets
- Clear and traceable process steps
- Less manual coordination effort between IT, HR and specialist departments
- Consistent processes without media disruptions
- High level of transparency regarding the status of onboarding and offboarding
How can components and devices be easily replaced?
Device changes, repairs or upgrades often lead to inconsistent documentation or unnecessary effort when setting up new workstations.
i-doit supports the structured replacement of individual components or complete devices. New hardware can be assigned, old devices can be taken back or rebooked without changing the workstation structure. All changes are documented directly and remain fully traceable.
Advantages:
- Quick and clear replacement of devices and components
- Complete traceability of all changes
- Less effort for repairs, upgrades or defects
- Clear history for audits and internal controls
- Stable and up-to-date workplace documentation
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Suitable add-ons
Our add-ons for modular function expansion
i-doit Add-on Flows
Create powerful automations without programming knowledge, simply start them on a schedule or manually at the touch of a button.
i-doit Add-on Smart Bundle
Get 4 powerful add-ons for the price of 2! Flows, Documents, Analysis and Forms.
i-doit Add-on Documents
Automatically create documents as PDFs with daily updated data (e.g. hardware handover certificate or disaster recovery plan).
i-doit Add-on Events
Automate the operation of your data center with the latest data from the CMDB. Events trigger and control further processes.
i-doit Add-on Maintenance
The maintenance add-on supports the planning, execution and documentation of maintenance and inspections. Maintenance intervals, dates and responsibilities are managed centrally and linked directly to the respective devices, installations or systems.
i-doit Add-on Api
With the API add-on, data can be automatically read, written and updated in i-doit. Perfect for integrations with ticket systems, inventory tools or your own automations.
i-doit Add-on Analysis
Add-on for powerful data analysis. Calculate service costs, check the data quality of the CMDB and carry out failure simulations.
i-doit Add-on Forms
Easily create forms that you can make available to users for simplified data entry. Example: Allow users to document hardware or goods themselves.
i-doit Add-on ISMS
Set up an information security management system with risk analysis and management in accordance with ISO 27001.
i-doit Add-on Checkmk2
Integrate the Checkmk2 monitoring system into i-doit. This supports comparisons between TARGET and ACTUAL from CMDB and monitoring.
i-doit Add-on Trigger
Store buttons with your own triggers and start IT processes directly from i-doit - e.g. the automatic deployment of a virtual machine.
i-doit Add-on VIVA2
With this add-on, you can create an information security management system (ISMS) in accordance with the BSI's IT baseline protection methodology.
Related use cases
i-doit offers companies comprehensive functions and interfaces
Connection of third-party systems (API)
You connect ticket systems, automation tools and monitoring systems such as Zammad or n8n directly via API.
Workplace Management
You document workstations with devices, peripherals and responsible persons and control handovers and returns centrally.
Audit management
You control audits centrally, plan audits, document results and automatically generate audit reports.
Auditing and reporting
You analyze your IT infrastructure, identify documentation gaps and create location, user or cost centre-related reports and audit PDFs.
Automatic notifications for deadlines and guarantees
You are automatically informed about deadlines, licenses and guarantees and can keep an eye on the status and need for action.
Automatic network inventory
You automatically record clients, servers, printers and peripherals and document hardware, software and QR codes centrally.
Authorization and access management
You manage users, accounts and rights centrally, document responsibilities and control access per system, including LDAP and group connections.
Data protection incident management
You document data protection incidents in compliance with the GDPR, assess risks and derive measures centrally.
Document management
You can manage documents in an audit-proof manner, version and edit them directly in the tool and use templates and import functions.
Creation of restart plans
You create technical and organizational restart plans with automatic calculation of the restart times.
GAP analysis
i-doit supports GAP analyses according to standards such as ISO 27001, ISO 9001 or NIS2, including maturity level assessment, responsibilities and document assignment.
Incident management and ticketing
You link tickets to affected devices, analyze causes via dependencies and monitor SLAs centrally.
Inventory with QR codes
You record and uniquely identify assets using QR and barcodes, create individual labels and take a mobile inventory of devices using the app and printer tool.
Concepts, emergency and system manuals
You document emergency concepts, system manuals, backups and disaster recovery centrally and comprehensibly.
Life cycle management
They document maintenance and lifecycles, make changes traceable, automate processes and keep track of responsibilities and warranty periods.
Supplier management
You evaluate and manage suppliers centrally, document contracts and maintain contact details and replacement suppliers.
Action management
You derive measures, distribute tasks, track deadlines and receive automatic notifications by e-mail.
Monitoring live data integration
You integrate monitoring data directly into the IT documentation, see asset failures and link statuses to the change history.
Network and cabling management
You document active and passive network elements including cabling, port assignment, IP addresses and configurations centrally and comprehensibly.
Onboarding / offboarding of employees
You manage entries and exits, including device handovers, returns and referral certificates centrally.
Risk management
i-doit enables protection requirement analyses with automatic inheritance into the infrastructure, risk assessment and tracking of measures.
Security incident management
You document and evaluate security incidents in accordance with ISO and NIS2, assign affected assets and centrally derive measures.
Software and license management
You record and analyze software and licenses, monitor runtimes, users and authorizations and avoid license violations and unnecessary costs.
Location management
You document locations, rooms and infrastructure, link these to contact persons and also visualize server rooms clearly.
Contract management
You document and manage contracts centrally, link them to objects and responsible parties and are automatically informed about deadlines and terms.
Virtualization and server management
You keep an eye on servers, VMs, dependencies and certificates centrally and automatically synchronized.