i-doit
CMDB, ITSM, ITIL, IT-Docu
4.7/5 on Capterra | 2,000+ satisfied customers
The 6 most important functions for monitoring - live data integration
Connection of external monitoring systems
Monitoring systems can be connected in order to transfer live status information to i-doit.
Live status of systems and services
Current statuses of servers, applications, network components and services are displayed directly on the object.
Linking monitoring data with CMDB objects
Monitoring events are clearly linked to systems, services, assets and locations.
Depiction of dependencies and effects
Disruptions can be viewed in the context of technical dependencies in order to better classify their effects.
History of status changes
Status changes and events are documented and historicized in a traceable manner.
Use for incident and fault processes
Monitoring information supports the rapid classification of incidents and root cause analysis.
Why should monitoring data be automatically available in the CMDB?
In many IT environments, documentation is decoupled from actual operation. Configuration changes, new systems or adapted parameters are visible in the monitoring, but do not find their way back into the documentation.
i-doit combines monitoring and CMDB into a consistent database. Technical host properties such as CPU resources, operating systems, installed software, IP addresses and system parameters are automatically transferred from the monitoring to the CMDB. This turns the documentation into an up-to-date mirror of ongoing operations.
Advantages:
- IT documentation at production level instead of static Excel lists
- Always up-to-date system data without manual maintenance
- Clean basis for incident analysis, capacity planning and reviews
- Fewer surprises due to undocumented changes
- Reliable data for operations, management and audits
How are hosts transferred directly from the IT documentation to monitoring?
Creating and maintaining hosts twice in the CMDB and monitoring leads to inconsistencies, errors and unnecessary effort - especially in dynamic environments.
i-doit defines systems, hosts and services centrally in the CMDB and automatically transfers them to connected monitoring solutions. Structure, assignment and responsibilities come from i-doit, while monitoring provides status, measured values and events. In this way, the CMDB remains the leading instance and monitoring is the operational supplement.
Advantages:
- Central source for all monitored systems
- No duplicate creation of hosts or services
- Fewer errors due to elimination of manual maintenance
- Clear separation of structure (CMDB) and status (monitoring)
- Better scalability for growing IT environments
How can changes be made audit-proof and fully traceable?
Without proper change documentation, it is difficult to recognize correlations between configuration changes and faults. Root cause analyses become guesswork.
i-doit automatically logs all changes to hosts, system parameters and assignments in the logbook - regardless of whether they were made manually, via interfaces or from monitoring. The time, type of change and affected context are documented in a traceable manner at all times.
Advantages:
- Complete traceability of all technical changes
- Faster root cause analysis in the event of faults
- Less uncertainty in the event of configuration changes
- Audit-proof history for reviews and audits
- Clean documentation without additional maintenance effort
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Suitable add-ons
Our add-ons for modular function expansion
i-doit Add-on Flows
Create powerful automations without programming knowledge, simply start them on a schedule or manually at the touch of a button.
i-doit Add-on Smart Bundle
Get 4 powerful add-ons for the price of 2! Flows, Documents, Analysis and Forms.
i-doit Add-on Documents
Automatically create documents as PDFs with daily updated data (e.g. hardware handover certificate or disaster recovery plan).
i-doit Add-on Events
Automate the operation of your data center with the latest data from the CMDB. Events trigger and control further processes.
i-doit Add-on Maintenance
The maintenance add-on supports the planning, execution and documentation of maintenance and inspections. Maintenance intervals, dates and responsibilities are managed centrally and linked directly to the respective devices, installations or systems.
i-doit Add-on Api
With the API add-on, data can be automatically read, written and updated in i-doit. Perfect for integrations with ticket systems, inventory tools or your own automations.
i-doit Add-on Analysis
Add-on for powerful data analysis. Calculate service costs, check the data quality of the CMDB and carry out failure simulations.
i-doit Add-on Forms
Easily create forms that you can make available to users for simplified data entry. Example: Allow users to document hardware or goods themselves.
i-doit Add-on ISMS
Set up an information security management system with risk analysis and management in accordance with ISO 27001.
i-doit Add-on Checkmk2
Integrate the Checkmk2 monitoring system into i-doit. This supports comparisons between TARGET and ACTUAL from CMDB and monitoring.
i-doit Add-on Trigger
Store buttons with your own triggers and start IT processes directly from i-doit - e.g. the automatic deployment of a virtual machine.
i-doit Add-on VIVA2
With this add-on, you can create an information security management system (ISMS) in accordance with the BSI's IT baseline protection methodology.
Related use cases
i-doit offers companies comprehensive functions and interfaces
Connection of third-party systems (API)
You connect ticket systems, automation tools and monitoring systems such as Zammad or n8n directly via API.
Workplace Management
You document workstations with devices, peripherals and responsible persons and control handovers and returns centrally.
Audit management
You control audits centrally, plan audits, document results and automatically generate audit reports.
Auditing and reporting
You analyze your IT infrastructure, identify documentation gaps and create location, user or cost centre-related reports and audit PDFs.
Automatic notifications for deadlines and guarantees
You are automatically informed about deadlines, licenses and guarantees and can keep an eye on the status and need for action.
Automatic network inventory
You automatically record clients, servers, printers and peripherals and document hardware, software and QR codes centrally.
Authorization and access management
You manage users, accounts and rights centrally, document responsibilities and control access per system, including LDAP and group connections.
Data protection incident management
You document data protection incidents in compliance with the GDPR, assess risks and derive measures centrally.
Document management
You can manage documents in an audit-proof manner, version and edit them directly in the tool and use templates and import functions.
Creation of restart plans
You create technical and organizational restart plans with automatic calculation of the restart times.
GAP analysis
i-doit supports GAP analyses according to standards such as ISO 27001, ISO 9001 or NIS2, including maturity level assessment, responsibilities and document assignment.
Incident management and ticketing
You link tickets to affected devices, analyze causes via dependencies and monitor SLAs centrally.
Inventory with QR codes
You record and uniquely identify assets using QR and barcodes, create individual labels and take a mobile inventory of devices using the app and printer tool.
Concepts, emergency and system manuals
You document emergency concepts, system manuals, backups and disaster recovery centrally and comprehensibly.
Life cycle management
They document maintenance and lifecycles, make changes traceable, automate processes and keep track of responsibilities and warranty periods.
Supplier management
You evaluate and manage suppliers centrally, document contracts and maintain contact details and replacement suppliers.
Action management
You derive measures, distribute tasks, track deadlines and receive automatic notifications by e-mail.
Monitoring live data integration
You integrate monitoring data directly into the IT documentation, see asset failures and link statuses to the change history.
Network and cabling management
You document active and passive network elements including cabling, port assignment, IP addresses and configurations centrally and comprehensibly.
Onboarding / offboarding of employees
You control entries and exits, including device handovers, returns and proof of instruction, centrally...
Risk management
i-doit enables protection requirement analyses with automatic inheritance into the infrastructure, risk assessment and tracking of measures.
Security incident management
You document and evaluate security incidents in accordance with ISO and NIS2, assign affected assets and centrally derive measures.
Software and license management
You record and analyze software and licenses, monitor runtimes, users and authorizations and avoid license violations and unnecessary costs.
Location management
You document locations, rooms and infrastructure, link these to contact persons and also visualize server rooms clearly.
Contract management
You document and manage contracts centrally, link them to objects and responsible parties and are automatically informed about deadlines and terms.
Virtualization and server management
You keep an eye on servers, VMs, dependencies and certificates centrally and automatically synchronized.